Experience

DonorConnect

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Quality Analyst

  • Aug 2020 - Present

  Greater Salt Lake City Area



University Pharmacy

• Compliance Officer, Quality Supervisor, CPhT

  • May 2015 - Aug 2020

  Salt Lake City, Utah As the Compliance Officer, I work in a managerial capacity responsible for the development, implementation, and oversight of the Regulatory Compliance Program to ensure adherence to all laws, regulations, and external agency standards throughout all aspects of pharmacy operation encompassing sterile and non-sterile compounded drug production, as well as retail pharmacy. This includes the composition and maintenance of SOPs, writing and conducting training exercises accordingly, maintaining… Show more As the Compliance Officer, I work in a managerial capacity responsible for the development, implementation, and oversight of the Regulatory Compliance Program to ensure adherence to all laws, regulations, and external agency standards throughout all aspects of pharmacy operation encompassing sterile and non-sterile compounded drug production, as well as retail pharmacy. This includes the composition and maintenance of SOPs, writing and conducting training exercises accordingly, maintaining documentation for audit trails, hosting audits and inspections, and adapting compliance operations where necessary to meet industry changes as an ongoing compliance effort. As Quality Supervisor, I have been responsible for launching and maintaining the Continuous Quality Improvement Program which includes: facilitating QA and QC adherence; executing performance monitoring exercises; writing, revising, and enforcing reporting procedures for patient safety-related errors; aggregating and analyzing data derived from error reports; and collaborating on findings with pharmacy leadership to take corrective action. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• AT&T Sales Consultant

  • Jun 2008 - May 2015

  Direct sales; sold wireless service and equipment direct to individual and business consumers. Met ongoing competitive sales goals with strategic product positioning while providing exceptional customer service proven by client feedback. Selected as trainer for Quality Development Team—coached under-performing employees to improve sales metrics with emphasis on client experience.



Chiron Corporation

• United States
• Biotechnology
• 100 - 200 Employee

• Regulatory Compliance Assistant

  • 2001 - 2002

  Single administrative support role to entire Regulatory Compliance Department. I detailed and updated training materials; maintained training records to ensure audit trail; assisted with record retrieval throughout audit processes; performed data entry and other administrative support tasks as needed.