Administrative Assistant

• Aug 2016 - Present

I am the Administrative Assistant for the Health Sciences Division at Southwestern Community College. I am the Administrative Assistant for the Health Sciences Division at Southwestern Community College.

Patient Services Representative

• Aug 2015 - Jun 2016

Resident Director

• Aug 2014 - May 2015

Supervise and train staff through weekly meetings, create and maintain schedules and calendars for self and staff, maintain hall office and files, provide support for residents and staff, advise hall council, promote student engagement, address behavioral concerns as needed, council students about academic and other campus resources. Handle student records with care and confidentiality. Ensure student privacy. Supervise and train staff through weekly meetings, create and maintain schedules and calendars for self and staff, maintain hall office and files, provide support for residents and staff, advise hall council, promote student engagement, address behavioral concerns as needed, council students about academic and other campus resources. Handle student records with care and confidentiality. Ensure student privacy.

Receptionist

• Nov 2012 - Jul 2014

Interact with patients, families, physicians and coworkers with a positive and professional attitude. Validate insurances and patient demographics, schedule referrals, answer billing questions, schedule and confirm appointments, and maintain patient charts. Ensure that HIPAA guidelines were met. Interact with patients, families, physicians and coworkers with a positive and professional attitude. Validate insurances and patient demographics, schedule referrals, answer billing questions, schedule and confirm appointments, and maintain patient charts. Ensure that HIPAA guidelines were met.

Admitting Clerk

• Sep 2009 - Sep 2012

Admit patients to hospital as well as file preadmissions before the patient arrived for surgery or scheduled tests. Work switchboard when needed. Interact with patients, families, and physicians both over the phone and in person. Orchestrate transfers and direct admits to and within the hospital. Maintain high levels of confidentiality. Mentor and train new employees. Utilize Spanish language and culture skills to communicate and connect with our many Hispanic patients. Admit patients to hospital as well as file preadmissions before the patient arrived for surgery or scheduled tests. Work switchboard when needed. Interact with patients, families, and physicians both over the phone and in person. Orchestrate transfers and direct admits to and within the hospital. Maintain high levels of confidentiality. Mentor and train new employees. Utilize Spanish language and culture skills to communicate and connect with our many Hispanic patients.

Undergraduate Researcher

• Jan 2010 - May 2012

Accurately and efficiently perform complex biochemical tests and cell culture techniques. Apply technical knowledge base to interpret test results and convey them in written and verbal form. Research presentations of "Nuclear Translocation of FOX03 Transcription Factor During Prelamin A Induced Cell Cycle Arrest in 3T3 Cells" at 2011 Appalachian Student Research Forum and 2012 Boland Undergraduate Research Symposium.

Resident Advisor / Housing Judicial Board

• May 2010 - Jun 2011

Enforce policies and procedures of the University and DHRL. Preserve legal, moral, and ethical standards. Check students in and out of the residence hall, respond to lock outs, noise complaints and emergency calls such as fire and panic alarms. Contribute to the development of a positive and healthy living and learning environment.As a member of the Judicial Board I heard cases from housing regarding discipline issues, decided on the appropriate sanctions, and recorded meeting minutes during these hearings. Show less

Administrative Assistant

• May 2009 - Aug 2009

Ordering of new supplies, taking inventory, entering orders and pricing into Point of Sales System, screening mail. Responsible for making sure payment of the business' bills was completed in a timely manner, including organizing based upon deadline and priority as well as writing and mailing checks. Schedule appointments, book shows and special events, maintain supervisor's calender. Customer service, preparing for shows and overseeing employees and store in supervisor's absence. Computer program usage for making quilt patterns in addition to making pieces for display. Show less