Jessica Guan
Human Resources Generalist at Encodia, Inc.- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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Mandarin Native or bilingual proficiency
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Bio
Experience
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Encodia
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United States
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Biotechnology
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1 - 100 Employee
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Human Resources Generalist
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Jan 2023 - Present
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United Support Services, Inc.
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United States
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Defense and Space Manufacturing
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1 - 100 Employee
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Human Resources Generalist
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Jan 2022 - Jan 2023
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General Atomics
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Human Resources Specialist
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Aug 2017 - Dec 2021
• Process employee status change requests and update and maintain employee data in SAP • Run reports on hires, terminations, transfers, and status changes in SAP • Assist with on-boarding processes including facilitating in new hire orientations • Process various human resources forms • Conduct exit meetings with employees • Process employee status change requests and update and maintain employee data in SAP • Run reports on hires, terminations, transfers, and status changes in SAP • Assist with on-boarding processes including facilitating in new hire orientations • Process various human resources forms • Conduct exit meetings with employees
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Ashford University
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United States
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Higher Education
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700 & Above Employee
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Technology & Operations Assistant
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May 2016 - Jun 2017
• Head marketing processes for webinars and events for the department • Manage operation of various technical resources to ensure effective delivery of services to 30 students and alumni daily • Create standard operating procedures (SOPs) and job aids • Record meeting minutes, compute weekly reports, and input data into spreadsheets • Serve as project manager in coordinating venues and planning alumni events across the U.S. • Conduct resume reviews, schedule appointments, and… Show more • Head marketing processes for webinars and events for the department • Manage operation of various technical resources to ensure effective delivery of services to 30 students and alumni daily • Create standard operating procedures (SOPs) and job aids • Record meeting minutes, compute weekly reports, and input data into spreadsheets • Serve as project manager in coordinating venues and planning alumni events across the U.S. • Conduct resume reviews, schedule appointments, and perform communication and compliance reviews • First point of contact for students and alumni; triage phone calls and emails to the appropriate contact • Decrease about 50% total workload among seven specialists and approximately triple the amount of services provided to students Show less • Head marketing processes for webinars and events for the department • Manage operation of various technical resources to ensure effective delivery of services to 30 students and alumni daily • Create standard operating procedures (SOPs) and job aids • Record meeting minutes, compute weekly reports, and input data into spreadsheets • Serve as project manager in coordinating venues and planning alumni events across the U.S. • Conduct resume reviews, schedule appointments, and… Show more • Head marketing processes for webinars and events for the department • Manage operation of various technical resources to ensure effective delivery of services to 30 students and alumni daily • Create standard operating procedures (SOPs) and job aids • Record meeting minutes, compute weekly reports, and input data into spreadsheets • Serve as project manager in coordinating venues and planning alumni events across the U.S. • Conduct resume reviews, schedule appointments, and perform communication and compliance reviews • First point of contact for students and alumni; triage phone calls and emails to the appropriate contact • Decrease about 50% total workload among seven specialists and approximately triple the amount of services provided to students Show less
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UC San Diego
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United States
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Higher Education
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700 & Above Employee
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Human Resources Assistant
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Sep 2015 - Mar 2016
• Coordinated phone and email communication (30+/day) with employees and other clients, exercising oversight and upholding good relationships • Advised employees of their benefits, union contracts, and personnel policies • Assisted in constructing new formats to increase efficiency in processing FMLA requests • Processed applications received into an online database, ensuring accuracy of all data and records • Problem-solving skills with an ability to perform in a fast-paced… Show more • Coordinated phone and email communication (30+/day) with employees and other clients, exercising oversight and upholding good relationships • Advised employees of their benefits, union contracts, and personnel policies • Assisted in constructing new formats to increase efficiency in processing FMLA requests • Processed applications received into an online database, ensuring accuracy of all data and records • Problem-solving skills with an ability to perform in a fast-paced environment • Daily use of Payroll Personnel Systems (PPS), UCSD’s tracking software, administrating leaves of absences and HR systems, exercising strong attention to details and logistics • Maintained a high level of professionalism, employee confidentiality, and standards of integrity Show less • Coordinated phone and email communication (30+/day) with employees and other clients, exercising oversight and upholding good relationships • Advised employees of their benefits, union contracts, and personnel policies • Assisted in constructing new formats to increase efficiency in processing FMLA requests • Processed applications received into an online database, ensuring accuracy of all data and records • Problem-solving skills with an ability to perform in a fast-paced… Show more • Coordinated phone and email communication (30+/day) with employees and other clients, exercising oversight and upholding good relationships • Advised employees of their benefits, union contracts, and personnel policies • Assisted in constructing new formats to increase efficiency in processing FMLA requests • Processed applications received into an online database, ensuring accuracy of all data and records • Problem-solving skills with an ability to perform in a fast-paced environment • Daily use of Payroll Personnel Systems (PPS), UCSD’s tracking software, administrating leaves of absences and HR systems, exercising strong attention to details and logistics • Maintained a high level of professionalism, employee confidentiality, and standards of integrity Show less
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UC San Diego
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United States
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Higher Education
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700 & Above Employee
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Student Aid
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Oct 2013 - Jul 2015
• Executed office duties including word processing, emailing, copying, faxing, filing, portfolio building, and special projects on an as-need basis • Supervised and managed children ages 1-5 in 8-hour continuous shifts to create an engaging, safe, and educational environment for 25+ children at a time • Executed office duties including word processing, emailing, copying, faxing, filing, portfolio building, and special projects on an as-need basis • Supervised and managed children ages 1-5 in 8-hour continuous shifts to create an engaging, safe, and educational environment for 25+ children at a time
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Field Research in Human Development
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La Jolla, California
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Research Assistant
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Sep 2014 - Dec 2014
• Interviewed in a day care setting for a research project utilizing human resource practices in assessing multiple potential candidates and evaluating behavior and performance in determining role assignments • Observed teaching methods of candidates, record and maintain qualitative and quantitative data within an excel spreadsheet, and analyze statistical models in order to present research findings on pedagogical methodologies to an audience consisting of 30+ colleagues and researchers… Show more • Interviewed in a day care setting for a research project utilizing human resource practices in assessing multiple potential candidates and evaluating behavior and performance in determining role assignments • Observed teaching methods of candidates, record and maintain qualitative and quantitative data within an excel spreadsheet, and analyze statistical models in order to present research findings on pedagogical methodologies to an audience consisting of 30+ colleagues and researchers • Coordinated email and in-person correspondence with relevant departments, supervisors, and research subjects to develop working relationships for all parties exercising oversight, and ensuring project success Show less • Interviewed in a day care setting for a research project utilizing human resource practices in assessing multiple potential candidates and evaluating behavior and performance in determining role assignments • Observed teaching methods of candidates, record and maintain qualitative and quantitative data within an excel spreadsheet, and analyze statistical models in order to present research findings on pedagogical methodologies to an audience consisting of 30+ colleagues and researchers… Show more • Interviewed in a day care setting for a research project utilizing human resource practices in assessing multiple potential candidates and evaluating behavior and performance in determining role assignments • Observed teaching methods of candidates, record and maintain qualitative and quantitative data within an excel spreadsheet, and analyze statistical models in order to present research findings on pedagogical methodologies to an audience consisting of 30+ colleagues and researchers • Coordinated email and in-person correspondence with relevant departments, supervisors, and research subjects to develop working relationships for all parties exercising oversight, and ensuring project success Show less
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Education
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University of California, San Diego
Bachelor of Arts (B.A.), Human Development