Experience

Five Lakes Law Group PLLC

• United States
• Legal Services
• 1 - 100 Employee

• Client Success Specialist

  • Oct 2022 - Present



SolomonEdwards

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Closing Coordinator

  • Feb 2021 - Mar 2022



Hands of Healing

• Houston, Texas, United States

• Foster Care Case Manager

  • Jan 2020 - Jun 2020



BakerRipley

• United States
• Non-profit Organizations
• 700 & Above Employee

• Early Childhood Educator

  • Jun 2016 - Jan 2020



The Harris Center for Mental Health and IDD

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Early Intervention Specialist

  • Nov 2014 - Jun 2015



Harris County Department of Education

• United States
• Education Management
• 500 - 600 Employee

• Early Intervention Specialist

  • Aug 2014 - Nov 2014



Macy's

• United States
• Retail
• 700 & Above Employee

• Merchandising Team Lead

  • Oct 2013 - Aug 2014

  • Directed Merchandising Team in the placement of merchandise on the sales floor to ensure floor readiness • Ensured all policies, procedures, and standards are understood and followed by associates • Oversaw replenishment of stock on the sales floor • Assisted Merchandise Team Manager in the movement of fixtures and merchandise for new product, season changes, and clearance sets • Reviewed the flow of merchandise daily • Assisted in the markdown and inventory process • Processed fulfillment orders to include locating and picking merchandise for the customer • Ensured all picked merchandise is delivered to the send area for the Receiving Team to pack and ship • Communicated with the Receiving Team Manager when all picked merchandise has been delivered Show less



Best Buy

• Retail
• 700 & Above Employee

• Multi Channel Sales Associate

  • Nov 2012 - May 2013

  • Drove a positive customer experience by meeting customers where they are at through various channels (i.e., over the phone, on-line, and in-store etc.). • Determined the technology needs of the store pickup and phone customers; provide appropriate hardware, accessories, connections, content, and services solutions. • Managed all inbound calls by working together with other departments to service the customer. • Helped answer questions, resolve in-bound customer problems and issues, escalating to management as necessary. • Assisted store pickup customer that come into the store to pick up their product. • Maintained an organized workspace while keeping tools readily available and up to date. Assists customers with their sales orders, returns, and exchanges. • Served as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers. Show less