Experience

Lee Mount Vernon Sports Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Director Of Operations

  • Jun 2021 - Present

• Club Administrator & Finance Manager

  • Nov 2016 - Jun 2021

  Same duties as Club Administrator with additional responsibilities listed below: - Manages over 600 accounts and tracks the financial data - Analyzes data and manages budgets for multiple departments - Oversees departments and helps with all administrative tasks

• Club Administrator

  • Jun 2014 - Jun 2021

  - Responds to 300 emails weekly of clientele and employee inquiries - Interacts and oversees several departments within organization - Manages budgets and analyzes data for multiple departments - Updates company website daily to include current content information - Manages several projects daily during high volume seasons - Provides excellent customer service with high priority on customer satisfaction - Reviews and processes 300+ registration applications per quarter into… Show more - Responds to 300 emails weekly of clientele and employee inquiries - Interacts and oversees several departments within organization - Manages budgets and analyzes data for multiple departments - Updates company website daily to include current content information - Manages several projects daily during high volume seasons - Provides excellent customer service with high priority on customer satisfaction - Reviews and processes 300+ registration applications per quarter into organization’s database system - Supports and assists the club’s Executive Director with day-to-day tasks and forecasting



Bonefish Grill

• Restaurants
• 700 & Above Employee

• Bartender

  • Aug 2012 - May 2016

  -Serve and cater to specific customer requests of parties up to 100 people -Handle monetary transactions of up to $3,000 daily -Trained five employees on guidelines to become a bartender

• Office Administrator

  • Aug 2012 - Jun 2014

  - Processed 40 invoices weekly - Maintained 45 employee personal records - Managed 45 employee payrolls biweekly - Responded to 30-40 customer inquiries and complaints by phone and email weekly - Trained 20 new employees; six of which were restaurant manager trainees - Coordinated between departments and operating units in resolving day-to-day operational problems - Scheduled, Organize and Coordinated events up to 200+ participants

• Bartender

  • Jan 2012 - Jul 2012

  - Greeted on average 80 patrons per day and validated identification to uphold company policies and federal regulations - Acquired a wealth of knowledge by memorizing over 100 mixed drink recipes - Knowledgeable in meeting, anticipating and providing high quality services to patrons - Engaged with patrons and provided outstanding service and increased customer retention



Hearst Media Services, LocalEdge

• Digital Media Consultant

  • Jan 2011 - Jul 2011

  -Managed advertising accounts worth up to $30,000 -Acquired 10 new advertising accounts in four months -Managed 20 online advertising accounts and 10 phonebook advertising accounts -Google Adwords and Yahoo! BT certified -Managed advertising accounts worth up to $30,000 -Acquired 10 new advertising accounts in four months -Managed 20 online advertising accounts and 10 phonebook advertising accounts -Google Adwords and Yahoo! BT certified