Experience

Tx Group

• Wellness and Fitness Services
• 1 - 100 Employee

• Reception and Referrals Manager

  • Mar 2018 - Present

  My role here is to manage the receptionists across all clinic sites. This includes recruitment, training, and development of the team. I also oversee the referrals department, this includes maintaining good working relationships with all external referral companies and meetings the agreed SLAs. Additional responsibilities include: customer service, diary management, stock ordering, and communication between therapists and admin staff. My role here is to manage the receptionists across all clinic sites. This includes recruitment, training, and development of the team. I also oversee the referrals department, this includes maintaining good working relationships with all external referral companies and meetings the agreed SLAs. Additional responsibilities include: customer service, diary management, stock ordering, and communication between therapists and admin staff.



Go Air Trampoline Park

• Front of House Team Leader

  • Jan 2016 - Mar 2018

  Managed the reception and events team members. Assisted managers in operations of the park. Managed the reception and events team members. Assisted managers in operations of the park.



Smile Theatre Italy

• Italy
• Entertainment Providers
• 1 - 100 Employee

• Team member

  • Jun 2016 - Jul 2016

  1 month summer job, during which I taught drama and English to children ages 6-14. 1 month summer job, during which I taught drama and English to children ages 6-14.



Hamleys Manchester

• Events Team Member

  • Feb 2015 - Dec 2015

  Assisted in organising and running of Hamleys Events and Birthday Parties. Welcomed and assisted customers. Assisted in organising and running of Hamleys Events and Birthday Parties. Welcomed and assisted customers.