Jessica Fernstrom
Executive Assistant at Pango Group- Claim this Profile
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English Elementary proficiency
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French Limited working proficiency
Topline Score
Bio
Experience
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Pango Group
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Executive Assistant
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Oct 2021 - Present
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City of Los Angeles
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United States
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Government Administration
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700 & Above Employee
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Marketing/Administrative Intern
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Jul 2019 - Sep 2021
• Creating engaging social media posts in Photoshop and Canva to promote LA City job openings. • Scheduling posts on all social platforms (Facebook, Instagram, Twitter, & LinkedIn) to advertise as jobs open. • Preparing recruitment plans for all upcoming job openings to target specific organizations & groups. • Preparation of marketing materials to aid in recruitment: brochures, flyers, spreadsheets, etc. • Tracking social media analytics to continuously improve recruitment efforts. • Attending recruitment events to promote working for the City of LA. Show less
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Massage Envy
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Business Manager
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Feb 2016 - Sep 2021
• Creating the schedules for all front desk associates, therapists, and estheticians. • Managing clients’ accounts: monthly payments, insurance receipts, suspended memberships etc. • Leading monthly clinic meetings, marketing/promotional materials , and other ad hoc duties. • Ordering and maintaining inventory of all business supplies and retail products. • Answering phones, booking appointments, and responding to emails. • Selling memberships to new guests. • Re-engaging inactive members. • Training all new-hires. Show less
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Marketing & Content Manager
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Mar 2018 - Dec 2018
• Creating and managing a content calendar for daily posts on all social platforms (Instagram, Facebook, Twitter, Pinterest, etc.). • Tracking analytics on all social platforms to continuously improve marketing tactics and grow followings. • Increasing engagement on all social platforms (responding to comments, likes, and messages). • Managing Ads on Instagram, Facebook, and Pinterest to increase reach and sales. • Reaching out to influencers/writers to promote products and feature on The Parks Blog. Show less
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Glen Oaks Escrow
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United States
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Real Estate
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100 - 200 Employee
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Marketing and Sales Intern
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Jan 2018 - Jun 2018
• Utilizing Zoho to create email marketing campaigns and corresponding autoresponders for escrow officers. • Utilizing Constant Contact to create email marketing campaigns for individual escrow officers. • Redesigning websites for multiple brands to modernize the interface and improve user navigation. • Utilizing Google Analytics to improve target marketing for websites. • Analyzing reports from email campaigns to improve target marketing. • Pricing out handout materials for escrow officers. Show less
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General Merchandiser/Courtesy Clerk
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Sep 2013 - Feb 2016
• Took orders for the floral and fresh cut departments. • Made sure shelves were stocked and orders were completed on time. • Provided world-class customer service to improve customers’ shopping experience. • Trained new courtesy clerks as they were hired. • Assisted in all departments as needed. • Took orders for the floral and fresh cut departments. • Made sure shelves were stocked and orders were completed on time. • Provided world-class customer service to improve customers’ shopping experience. • Trained new courtesy clerks as they were hired. • Assisted in all departments as needed.
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Education
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California State University, Northridge
Bachelor of Science in Business Administration, Marketing