Experience

SERVPRO of Henry, Spalding, Butts and Clayton Counties

• United States
• Consumer Services
• 1 - 100 Employee

• Estimator

  • Feb 2014 - Present

  Prepare and process fire and water mitigation estimates. Communicate with clients, insurance adjusters, and all other parties involved regarding claims. Gather all psychometric readings, photos, plans, and other documentation needed to prepare estimate. Process updates and changes from management on estimates. Verify claim info, equipment selection, and reports for accuracy. Fulfill all deadlines for claim submission. Fill in for receptionist as needed on phones. Receive and set-up new jobs in system. Contact clients to ensure satisfaction of job and respond to any questions during the restoration process. Provide customer service. Perform any other related duties assigned by management.



Allstate Insurance – Ty Crowe Agency

• Licensed Sales Agent

  • Jan 2012 - Feb 2014

  Answer phones. Quote customers. Bind new business. Process payments. Filing. Market and sell property and casualty insurance. Cross sell other products. Maintain business and renewals. Provide customer service. Cash handling. Daily bank deposits. Generate reports to track activity and progress. Perform any other related duties assigned by management. Answer phones. Quote customers. Bind new business. Process payments. Filing. Market and sell property and casualty insurance. Cross sell other products. Maintain business and renewals. Provide customer service. Cash handling. Daily bank deposits. Generate reports to track activity and progress. Perform any other related duties assigned by management.



Summit Housing Partners

• Administrative Assistant

  • Jan 2011 - Nov 2011

  Enter all new vendors into database, and update existing vendors. Process and distribute mail. Process checks for payment to vendors for all 96 properties. Filing. Send tenant files back to properties. Make bank deposits. Scan and deposit checks via remote deposit. Scan and email all financials to appropriate individuals monthly. Reconcile the FedEx statement weekly. Fill in for receptionist on multi line phones, and any additional responsibilities or tasks assigned to me. Enter all new vendors into database, and update existing vendors. Process and distribute mail. Process checks for payment to vendors for all 96 properties. Filing. Send tenant files back to properties. Make bank deposits. Scan and deposit checks via remote deposit. Scan and email all financials to appropriate individuals monthly. Reconcile the FedEx statement weekly. Fill in for receptionist on multi line phones, and any additional responsibilities or tasks assigned to me.



Montgomery Eye Physicians

• Patient Relations Representative

  • Mar 2009 - Jan 2011

  Greeted patients. Rotated from Check in and Check Out in three offices with seven doctors. Updated patient files. Scheduled appointments in person and over phone. Recorded documentation in patients charts. Filed and pulled charts. Posted charges and payments. Balanced cash drawer daily. Verified insurance and co-pays. Insurance billing. Followed up on insurance denials and past due accounts. Contacted third party insurance for status of payment. Researched and rectified reasons for non payment. Completed daily deposit. Assisted in training new employees. Stayed in communication with supervisor, physicians and staff.



MTW Aerospace, Inc

• Executive Secretary and Sales Coordinator

  • Aug 2001 - Dec 2008

  Answered all in-bound sales, service and accounting calls. Handled all office correspondence, accounts payables/receivables, payroll, and tax payments. Handled all bank deposits and line of credit. Reviewed and prepared financials. Sorted and processed mail. Made aircraft part sales. Determined best method of shipping for parts. Inspected of parts for damage or missing pieces. Data/order entry. Pulled stock from picking slip and packed accordingly. Continuous use of illustrated parts catalog to identify and determine correct part number for aircraft serial number. Made travel arrangements. Researched salvage parts. Tagged parts with 8130 and C of C paperwork. Key point of contact for all customer service and accounting issues. Trained new personnel. Handled any additional responsibilities given by manager.