Jessica F.

Customer Service Representative at US Eye
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Contact Information
us****@****om
(386) 825-5501
Location
Peoria, Illinois, United States, US
Languages
  • English -
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2023 - Present

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Optician
      • Jun 2019 - Mar 2020

      Make appointments Data entry Frame styling and repairing Eyeglass adjustment Eyeglass order verification Billing optical insurances (VSP, EyeMed, Spectera, Davis, MES) Make appointments Data entry Frame styling and repairing Eyeglass adjustment Eyeglass order verification Billing optical insurances (VSP, EyeMed, Spectera, Davis, MES)

    • United States
    • Medical Practices
    • Front Desk Receptionist
      • Sep 2018 - May 2019

      Make appointments Data entry Frame styling and repairing Eyeglass adjustment Eyeglass and contact order verification Patient pre-testing Contact lens training Billing optical insurances (VSP, EyeMed, Spectera, Davis) Worked with OCT Visual fields Make appointments Data entry Frame styling and repairing Eyeglass adjustment Eyeglass and contact order verification Patient pre-testing Contact lens training Billing optical insurances (VSP, EyeMed, Spectera, Davis) Worked with OCT Visual fields

  • McNeel Eye Center
    • Boise, Idaho Area
    • Optometric biller
      • Apr 2017 - Aug 2018

      Make appointments Data entry Frame styling and repairing Eyeglass adjustment Eyeglass and contact order verification Patient pre-testing Billing optical insurances (VSP, EyeMed, Spectera, Davis, MES, Culinary) Billing medical insurances (Medicare, BCBS) Recording payments from insurance Follow up on medical claims Worked with OCT Visual fields Make appointments Data entry Frame styling and repairing Eyeglass adjustment Eyeglass and contact order verification Patient pre-testing Billing optical insurances (VSP, EyeMed, Spectera, Davis, MES, Culinary) Billing medical insurances (Medicare, BCBS) Recording payments from insurance Follow up on medical claims Worked with OCT Visual fields

    • Manager
      • Apr 2016 - Mar 2017

      Made appointments Data Entry Frame styling Eyeglass adjustment and repair Eyeglasses and contacts orders and verifications Frame purchasing Inventory Contact lens training Billing optical insurances (VSP, Eyemed, MES, Spectera, Davis, Medi-Cal) Recording payments from insurances Worked with optometry software (SimpleTrac) Made appointments Data Entry Frame styling Eyeglass adjustment and repair Eyeglasses and contacts orders and verifications Frame purchasing Inventory Contact lens training Billing optical insurances (VSP, Eyemed, MES, Spectera, Davis, Medi-Cal) Recording payments from insurances Worked with optometry software (SimpleTrac)

    • Optician
      • Oct 2015 - Mar 2016

      Frame styling Eyeglass adjustment and repair Eyeglasses and contacts orders and verifications Lens edging Billing optical insurances (VSP, Eyemed, MES, Spectera, Davis) Frame styling Eyeglass adjustment and repair Eyeglasses and contacts orders and verifications Lens edging Billing optical insurances (VSP, Eyemed, MES, Spectera, Davis)

  • LaFont Family Eyecare
    • 7960 Orangethorpe Avenue Buena Park, CA 90621
    • Optician
      • May 2013 - Sep 2015

      Made appointments Data Entry Prepared patients’ medical files Patient pre-testing, with visual fields Frame styling Eyeglass adjustment and repair Contact lens training Ordering Frames/Lenses Billing insurances Worked with Optomap (retina pictures) Worked with optometry software (Eyecare Advantage by Compulink) Made appointments Data Entry Prepared patients’ medical files Patient pre-testing, with visual fields Frame styling Eyeglass adjustment and repair Contact lens training Ordering Frames/Lenses Billing insurances Worked with Optomap (retina pictures) Worked with optometry software (Eyecare Advantage by Compulink)

  • Optima Vision Optometry
    • 13192 Harbor Blvd Garden Grove, CA 92843
    • Optician
      • Oct 2012 - May 2013

      Made appointments Data Entry Prepared patients’ medical files Patient pre-testing, with visual fields Frame styling Eyeglass adjustment and repair Contact lens training Worked with Optomap (retina pictures) Worked with optometry software (OfficeMate) Made appointments Data Entry Prepared patients’ medical files Patient pre-testing, with visual fields Frame styling Eyeglass adjustment and repair Contact lens training Worked with Optomap (retina pictures) Worked with optometry software (OfficeMate)

  • Eyecare Associates of Nevada
    • Las Vegas, Nevada Area
    • Receptionist
      • Mar 2011 - Jun 2011

      Made appointments Telephone communications Prepared patients’ medical files Filing Faxing referrals Data entry Insurance verification Greet/ Check in/ check out patients Made appointments Telephone communications Prepared patients’ medical files Filing Faxing referrals Data entry Insurance verification Greet/ Check in/ check out patients

    • Optician
      • Aug 2008 - Jun 2010

      Made appointments Data Entry Check e-mails Answered muli-line telephone Prepared patients’ medical files Patient pre-testing, with visual fields Performed vision test, vision acuity Frame styling Eyeglass adjustment and repair Contact lens training Ordered glasses and contacts from lab Billed insurances (VSP, EyeMed, MedEye, Spectara) Worked with Optomap (retina pictures) Ophthalmic lens verification Worked with optometry software (OfficeMate) operation Show less

Education

  • Fullerton College
    Associate's Degree in Arts and Human Expressions
    2008 - 2010

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