Experience

Phipps Conservatory and Botanical Gardens

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Assistant Retail Sales Manager

  • May 2018 - Present



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Entertainment

  • Oct 2016 - Present

• Entertainment

  • Aug 2015 - Present



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Entertainment

  • Oct 2016 - May 2018



Universal Orlando Resort

• Entertainment Providers
• 700 & Above Employee

• Vacation Planner

  • Aug 2016 - Nov 2016

  • Provided quality Guest Service, booking various service and product reservations, and upselling sales by using persuasive selling techniques.• Displayed knowledge of Universal Orlando parks and Orlando area attractions’ tickets and information.• Processed transactions for the sale of products and experiences while holding accountability for my cashdrawer to maintain accuracy.

• Merchandise Hostess

  • Aug 2015 - Jul 2016

  • Interacted with millions of Guests to drive the Guest experience and achieve a 100% Excellence rating while contributing to record-breaking year when Emporium grossed $107 million dollars in sales.• Maintained the Disney Guest Courtesy level by projecting a positive image and high energy, offering assistance and information, locating specific items, and creating Magical Moments.



Laurel Highlands Visitors Bureau

• Marketing Intern

  • Dec 2014 - May 2015

  • Led a project to create an annual benefits summary for all of the Visitors Bureau partners using statistics tosummarize how the Laurel Highlands Bureau benefitted their businesses.• Performed administrative work for the nonprofit organization, including using the company’s CustomerRelationship Management software and Content Management System to track business partner references.



Bloomfield Saturday Market

• United States
• Food and Beverage Services

• Market Outreach Coordinator Intern

  • May 2014 - Dec 2014

  • Performed all aspects of event planning, including weekly event preparation and production.• Coordinated market outreach to local vendors, businesses, and organizations to create wellness, cooking,and musical entertainment events for 23 weeks at the Bloomfield Market.• Introduced and directed the Market’s Fresh Access Program to ensure community inclusion.• Utilized communication skills to promote Bloomfield Saturday Market on social media platforms.