Jessica Esparza-Gonzalez

Regional Client Success Lead at Dandelion Payments
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Italian Limited working proficiency
Skills

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Bio

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Credentials

  • Design Thinking: Understanding the Process
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • UX Design: 3 Creating Personas
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • UX Research Methods: Interviewing
    LinkedIn
    Jul, 2019
    - Nov, 2024

Experience

  • Dandelion Payments
    • Financial Services
    • 1 - 100 Employee
    • Regional Client Success Lead
      • Jul 2022 - Present

  • Ria Money Transfer
    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Product Manager
      • Jun 2020 - Sep 2022

    • Product Manager
      • Aug 2017 - Jun 2020

    • Product Trainer
      • Jun 2016 - Aug 2017

    • Customer Service Supervisor
      • May 2015 - Jun 2016

    • Quality Assurance Coach
      • Jul 2014 - Apr 2015

    • Operations Department Specialist
      • Apr 2011 - Jul 2014

Education

  • California State University-Long Beach - College of Business
    Master of Business Administration - MBA
    2019 - 2022
  • California State University-Long Beach
    Bachelor's degree, Sociology
    2010 - 2015
  • Università per Stranieri di Perugia
    Certificate of Completion, Italian Language and Literature
    2013 - 2013

Community

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