Experience

Oberman Law Firm

• United States
• Law Practice
• 1 - 100 Employee

• Corporate Paralegal

  • Feb 2022 - Present



McCalla Raymer Leibert Pierce, LLC

• United States
• Law Practice
• 300 - 400 Employee

• Legal Assistant

  • Aug 2019 - Feb 2022



Synchrony

• United States
• Financial Services
• 700 & Above Employee

• Recovery Operations Lead- Bankruptcy

  • Aug 2018 - Aug 2019

  Alpharetta, Georgia • Creation/revision of all standard operating procedures for the Bankruptcy Department. • Development of team training materials and conduct training. • Implement changes to improve bankruptcy processes. • Analyze data to identify process problems/risks. • Management of projects to increase oversight of team performance. • Complete exception reporting to ensure accounts are correctly routed. • Surveille associates to ensure compliance with SLAs and quality… Show more • Creation/revision of all standard operating procedures for the Bankruptcy Department. • Development of team training materials and conduct training. • Implement changes to improve bankruptcy processes. • Analyze data to identify process problems/risks. • Management of projects to increase oversight of team performance. • Complete exception reporting to ensure accounts are correctly routed. • Surveille associates to ensure compliance with SLAs and quality controls. • Responsible for handling escalated calls/disputes to provide dispute resolution with exceptional customer service. Show less



RAS Crane LLC

• Paralegal

  • May 2017 - Aug 2018

  Duluth, Georgia • Developed new processes to enhance performance and productivity. • Reviewed PACER reports for any related events and docket entries. • Drafted Orders, Consent Orders, Motions for Relief from Stay and various pleadings and filed through CM/ECF (i.e., e-filing or electronic filing). • Negotiated terms with opposing counsel to resolve Motions for Relief from Stay.



Law Office of B.A. Nappier

• Legal Assistant/Office Manager

  • Jul 2013 - May 2017

  Cumming, Georgia • Responsible for case management of all client inventory. • Drafted and filed all Motions, Objections, Notices, Responses, and Proofs of Claim in Chapter 13 and Chapter 7 bankruptcies. • Negotiated terms to resolve Motions for Relief from Stay and Objections to Confirmation. • Maintained bankruptcy estate accounts, including depositing funds and account reconciliation. • Responsible for the distribution of team assignments