Experience

EM Group

• Malta
• Financial Services
• 1 - 100 Employee

• Corporate Account Manager

  • May 2022 - Present



Stonehage Fleming

• United Kingdom
• Financial Services
• 700 & Above Employee

• Corporate Adminstator

  • Feb 2019 - Apr 2022

  Maitland Malta Limited corporate and private client services was acquired by Stonehage Fleming in January 2022. Stonehage Fleming is an international company providing an array of services to its clientele, including corporate, wealth management, family office and fiduciary services to name a few. As a Corporate Administrator I am responsible for the management and maintenance of my own portfolio of clients, as well coordinating with the accounts and legal team.  Assisting with the incorporation of companies  Constant communication with clients  Maintaining statutory files and company registers  Liquidations  Re-domiciliation’s  Collating and processing client KYC  Resolutions and minute taking  Preparing board packs & attending board meetings  Liaising with auditors and assisting with audits  Drafting of payment instructions  Populating & lodging registry forms  Liaising with Malta Business Registry  Administration of Trusts  Review and approval of pre-bills  Contributing to regulator visits



Sovereign Trust (Malta) Limited

• Malta

• Corporate Administrative Assistant

  • Apr 2017 - Feb 2019

  Sovereign Trust (Malta) Limited is part of the international Sovereign Group. Sovereign Trust (Malta) Limited is a corporate services provider in Malta, providing services to both local and international clientele. My role as a Corporate Administration Assistant was to assist the Client Relationship Mangers with the administration of new and existing companies. I also dealt with clients on a regular basis from the incorporation of their companies’ right through the companies’ life. My role varied widely, and I have dealt with compliance and accounting matters as well corporate matters. I worked closely with the compliance and accounting departing as well as our other international offices. Externally I predominately dealt with the Malta Business Registry and the International Tax Unit.  Communicating with clients via e-mail, telephone and face to face  Regular interaction with Malta Business Registry  Assisting with incorporation of new companies  Management of existing companies  Liquidation of companies  Dealing with international & Maltese banks  Opening company bank accounts  Completion & submission of Annual Returns  Completion and submission of registry forms  Interaction with VAT & Inland Revenue Department  General administration (filing, photocopying, correspondence etc.)  Arranging couriers  Organizing meetings  Minute taking  Debt Chasing



Paddy Power Betfair

• Ireland
• Entertainment Providers
• 700 & Above Employee

• Customer Service Agent

  • Nov 2016 - Feb 2017

  Paddy Power Betfair is one of the world’s leading sports and gaming groups. The company provides a traditional sportsbook and a modern day betting exchange as well as numerous other products. My role as a Customer Service Agent was to assist customers with their queries, and to enhance their betting experience through problem solving. In addition to communicating with customers, it was also an important part of my role to interact and work closely with the team in order to meet our targets. However A large portion of my role required working on my own, which meant organisation of my work load was key. My tasks included, diary management, follow ups on customer queries, organising and responding to internal and external correspondence etc.  Solving customer queries and problems  Actively interact with other colleagues including management  Understanding and working towards individual targets  Managing own performance  General administration duties



Speedloan Finance Limited

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Branch Assistant

  • Apr 2011 - Nov 2016

  Speedloan Finance are one of the UKs’ largest pawnbrokers and financial services company. As well as providing a pawnbroking service we also buy and sell gold, cash cheques, sell foreign exchange and offer the service of Western Union. During my time at Speedloan Finance I have developed as a person. I have learnt to build on relationships with existing and potential clientèle whilst always maintaining a professional approach. I have learnt about the precious metal market and how it is always changing and evolving to fit with the current economic climate. I have always put forward my ideas on new ways of working so that the company can grow. Duties: • Liaising with management and other stores • Working towards and meeting store targets • Engaging with customers via the telephone • Buying and lending against items of value • Meeting FCA expectations • Liaising with a large clientèle base