Jessica Diedrich
Lead High School Counselor at Lumpkin County High School- Claim this Profile
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Bio
Credentials
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Certified School Counselor
Florida Department of EducationJul, 2011- Oct, 2024 -
Certified School Counselor
Georgia Professional Standards Commission
Experience
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Lumpkin County High School
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United States
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1 - 100 Employee
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Lead High School Counselor
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Jul 2021 - Present
Counseling department lead; serve on Instructional Leadership Team committee meetings and work with administration to accomplish department goals and projects. Coordinate goals and comprehensive counseling program activities and schedule with other counselors, teachers, and staff. Manage 400 students on caseload grades 9-12 in academic, career, social/emotional development activities to support students' success in high school and postsecondary planning. Manage all high school hospital-homebound documentation and support. Manage 504 reviews and plans for caseload. Show less
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Gwinnett Technical College
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United States
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Education Administration Programs
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400 - 500 Employee
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Adjunct Instructor
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Aug 2014 - Present
- Provide classroom and online instruction as part of First Year Experience (FYES1000) course- Evaluate student learning toward course objectives- Facilitate student connection to FYES course material and foster positive classroom environment on topics such as Microsoft Office program skills for academic functions, transition issues to college coursework, academic planning, time management, information literacy, and goal-setting
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Coordinator of Retention Services
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Jan 2016 - Jul 2018
-Manage Retention Support department's programming, services, budgeting, purchasing, and evaluation activities. Department activities include: campus New Student Orientation events, online orientation programming, student success workshop series, targeted enrollment assistance and outreach projects, college's academic Early Alert system and outreach, and ongoing success data monitoring in targeted areas. Ensure effective coverage of department staffing and completion of activities to support 2 campus locations.-Supervised and managed launch of college's Online Orientation program; researched and selected vendors, followed grant funding procedures, and work closely with college departments and Communications team for editing and input. Primary writer and creator of all content. Served 1,100 students in first year of launch.-Oversaw adjustments and expansion for Early Alert program activities to support students' academic success at the college. Increased communications and outreach with key campus departments, deans, and academic faculty departments and faculty members to increase usage of system. Saw over 200% increase from previous year in first year of expansion.-Manage key components for the college's Quality Enhancement Plan (QEP). Contributions include assisting in data collection and monitoring and managing SmarterMeasure online readiness completion initiatives and communications with students taking online courses at the college. Responsible for overseeing completed timely outreach to assist students with a smooth transition in beginning online courses and students being able to connect with campus/online resources for their success.-Provide academic advisement and college enrollment advisement in person and via phone/email on a range of student needs, including class selection, changes of major, admissions requirements, financial aid requirements, SAP appeal requirements, financial holds, and student information change requests. Show less
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Student Affairs Retention Specialist
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Apr 2013 - Jan 2016
- Manage all aspects of college's New Student Orientation program to serve 1000+ students each semester, including oversight of all event pre-planning and organizational activities, oversight of arranging staffing of all orientation workshop sessions and services among faculty, staff, and student volunteers, and leading on-campus orientation events and activitiesKey Results:- Managed redesign of New Student Orientation, taking events from a 2.5 hour lecture and advising format to a 5.5 hour multiple student workshop sessions and advising format- Review institutional data related to enrollment, student satisfaction, and Student Affairs processes to develop specific targeted goals and interventions to increase student persistence and retention as part of college's institutional improvement plan- Evaluate early alert models, approaches, and software and collaborate with Student Affairs and Academic Affairs team members for planning of implementing a revised early alert system college-wide to better identify and support struggling students- Serve on campus committees (including committees for Achieving the Dream and Complete College Georgia) for student success initiatives to identify high-impact practices and goals, develop and implement targeted programming for student populations, and assess results of programming on student retention, persistence, and graduation- Provide coverage in areas of Student Affairs including advising, financial aid, and student complaints by assisting students with academic advising, advising on the financial aid process and student accounts at the college, and effectively assisting students with complaints by resolving issues or referring through appropriate channels for resolution Show less
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Academic Advisor
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Mar 2012 - Apr 2013
Serve as advisor to 3000+ student population of pre-healthcare, general studies, and learning support students by assisting students to develop appropriate education plans, counseling students on success factors in programs of study, and assisting students in understanding and accessing available campus resources and assistance programs.Key Results:- Developed marketing and student advising materials to aid in student advising sessions- Analyzed Advisement department data and Crystal Reports which improved workflow processes within department and distribution of assignments among staff- Advised and counseled more than 30 students daily during peak registration times, successfully assisting students with a wide variety of concerns and issues- Participated in personal and staff professional development on increasing student success and engagement through responsive student services delivery in higher education Show less
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Hall County Schools
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United States
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Education Administration Programs
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400 - 500 Employee
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High School Counselor
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Jul 2018 - Jun 2021
Manage academic and personal/social/career development curriculum and support activities for a caseload of 570+ students in grades 9 - 12. Responsible for academic planning, tracking, and guidance to students and families to support student success. Facilitate student access and support; including individual personal and crisis support, small group academic/career development group topics, classroom presentations on academic/career development topics, and teacher-family collaboration and conferences. Data collection and monitoring to support school's CCRPI and SIP goals. Show less
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Comcast
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United States
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Telecommunications
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700 & Above Employee
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HR Recruiting Assistant
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Jan 2012 - Jun 2012
Provided recruiting services and administrative assistance, attended government and community job fairs to recruit qualified applicant pool, screened candidates, scheduled interviews, and processed hiring packages. Key Results: -Presented open positions at community job fairs, explaining position requirements, benefits, schedules, and hiring process - Managed applicant workload of 50+ applicants weekly, by conducting phone interviews, processing pre-hire documents, and following up with all requests via email, phone, and fax with applicants - Processed large volume of new hire paperwork, including I-9's, ID documents, and creating personnel files for bi-weekly training classes of new hires - Managed department databases by inputting employee information, generating requisition information, and performing data cleanup Show less
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Gainesville High School
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United States
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1 - 100 Employee
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School Counseling Intern
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Aug 2011 - Dec 2011
Completed 600+ hour internship and functioned in the role of a school counselor by evaluating student and school needs, independently planning appropriate group and individual interventions, delivering direct services of a school counseling program, and documenting intervention results. Key Results: -Managed a weekly individual caseload of 5-8 students referred by administrators, resulting in increased positive behavior reports from teachers and improved academic grades for all students -Co-organized the school's first ever Career Fair, which resulted in 160 11th and 12th grade students meeting professionals from 20 represented companies and industries and learning job-readiness skills - Devised a tracking spreadsheet using GPA, ACT and SAT scores, and scholarship data to create individualized student plans for 150 seniors on how to attain closest Florida Bright Futures Scholarship award - Lead and co-lead 5 assembly presentations to a total of 200 9th grade students on high school success skills, with substantial increases in student knowledge based on pre- and post- tests - Facilitated 5 small groups of 10 students each on success skills and college planning, resulting in increased rates of students beginning college application and testing process early - Effectively managed and de-escalated 4 crisis events with students under acute stress, resulting in no serious injury, proper hospitalization, and ethical evaluation and documentation Show less
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Publix
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Switzerland
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Advertising Services
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1 - 100 Employee
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Customer Service Staff
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Jul 2009 - Sep 2011
Managed and balanced all store tenders, supervised customer service staff, completed required accounting documentation and reports, assisted customers with concerns and resolved complaints, and ensured accurate accounting of all funds. Key Results: - Supervised 10-15 associates during shift, sensuring proper front end coverage for customer service and ensuring daily scheduled tasks were completed - Maintained cash accountability in extreme high volume money services and check-cashing environment - Counted and processed all store tenders nightly, ensuring proper completion of required financial accounting documents and tender accountability Show less
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Talbot Elementary School
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United States
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Technology, Information and Internet
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School Counseling Intern
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Jan 2011 - Apr 2011
Completed 225+ hour practicum and functioned in the role of a school counselor by acquiring knowledge of education and school counseling programs, independently planning appropriate group and individual interventions, delivering direct services of a school counseling program, and participating in the special education referral process. Key Results: - Co-delivered bullying awareness classroom lessons with supervising counselor, resulting in increases in identification of bullying behaviors and solutions in pre and post-surveys - Facilitated a small group on social skills and emotional processes for 3 kindergarten boys with a 40% reduction in the students' referrals - Acquired knowledge of various educational meetings and documentation processes for RTI, SPED, and 504 plans Show less
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Florida Agency for Healthcare Administration
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United States
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1 - 100 Employee
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Administrative Secretary
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Apr 2008 - Jul 2009
Processed home health care facility applications, provide assistance on interpretation of state statutes, prepared reports and correspondence, managed purchasing for department, and assisted staff and public with questions and public records requests. Key Results: - Served as lead secretary of extremely high volume licensing office, distributing and coordinating daily work assignments among 3 other secretarial staff - Successfully managed supply purchasing and budget preparation for unit - Processed 60+ health care files and payments, inputting data into various licensing databases and accurately accounting payments Show less
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Education
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2009 - 2011
University of Florida
Ed.S, School Counseling & Guidance -
2009 - 2011
University of Florida
Master of Education (M.Ed.), School Counseling & Guidance -
2005 - 2008
Florida State University
Bachelor of Science (B.S.), Psychology and English Literature
Community
