Jessica Deen

System Analyst at Vali, Incorporated
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Contact Information
Location
Huntsville, Alabama, United States, US

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Experience

    • United States
    • Government Relations Services
    • 1 - 100 Employee
    • System Analyst
      • Jun 2022 - Present

      I assist in helping users get their DAI accounts set up and trouble shoot any issues they may be having within the system. I also process user’s departures to deactivate their DAI accounts. I assist with any questions or issues users may be having regarding the DAI system. I process the tickets through Remedy and Serena if needed.

    • Accounting Analyst
      • Nov 2019 - Jun 2022

      Entered award modification information into the DAI system. Performed out download of new award modifications each day and assigned them out to the appropriate people. Maintained the Account Ops inbox by assigning out emails as they came in. I also assisted with researching receipt issues and correcting them.

    • Accounting Clerk
      • Jun 2017 - Nov 2019

    • United States
    • Apparel & Fashion
    • Assistant Manager
      • Jul 2011 - Present

      Assist the Store Manager with customer service and daily operations, including administrative duties such as documenting daily sales and computing the percent change from the previous year. Assume role of Head Coach when needed. Assist the Store Manager with customer service and daily operations, including administrative duties such as documenting daily sales and computing the percent change from the previous year. Assume role of Head Coach when needed.

    • Sales Associate
      • Dec 2009 - Dec 2010

      Provided customer service while helping customers find the correct styles and sizes needed. Responsible for maintaining a clean and organized work area. Maintained the fitting areas while making sure all merchandise was properly returned to the display rack. Provided customer service while helping customers find the correct styles and sizes needed. Responsible for maintaining a clean and organized work area. Maintained the fitting areas while making sure all merchandise was properly returned to the display rack.

Education

  • Athens State University
    Bachelor of Science (B.S.), Accounting
    2013 - 2015

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