Experience

Cape Fear Public Utility Authority
• United States
• Utilities
• 100 - 200 Employee
• Billing specialist

  • Jun 2020 - Present


Queensboro.com

• United States
• Advertising Services
• 1 - 100 Employee

• Marketing Coordinator

  • May 2017 - Sep 2019

  Email promotion set up through Basecamp. Spam testing email sends. Customer service through social media channels including Facebook, Instagram and Twitter. Social media posting and content.

• Customer Service Specialist

  • Jun 2013 - Sep 2019

  Began my career as a customer service representative, and after four years moved into a marketing position within the company.



Life Source Solutions, Inc.

• Mental Health Care
• 1 - 100 Employee

• Office Coordinator

  • 2016 - 2017

  Responsible for day to day office operations of a mental health office. Coordinated provider schedules for an eight member team, referrals, Co-payment collection, customer service, refill requests, vitals and documentation, insurance verifications. Responsible for day to day office operations of a mental health office. Coordinated provider schedules for an eight member team, referrals, Co-payment collection, customer service, refill requests, vitals and documentation, insurance verifications.



Great Price Furniture

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Customer Service Specialist/ Administrative Assistant

  • Nov 2008 - 2012

  Provide customer service support to individuals purchasing high end furniture. Worked with vendors to procure inventory of merchandise. Scheduled work orders for National repair technicians to go into customers homes to handle damaged merchandise. Worked with transit department to schedule freight shipments and track deliveries. Provide customer service support to individuals purchasing high end furniture. Worked with vendors to procure inventory of merchandise. Scheduled work orders for National repair technicians to go into customers homes to handle damaged merchandise. Worked with transit department to schedule freight shipments and track deliveries.