Public Safety Dispatch Supervisor

• Apr 2016 - Present

Public Safety Dispatcher II

• May 2014 - Apr 2016

My number 1 goal is to serve the public in anyway that I can, providing excellent customer service to any and all persons that I come in contact with.My job in this position is to do the following: To process all emergency and non-emergency calls quickly, accurately, and efficiently; keeping the caller informed of any changes and progress. To maintain a high standard of professionalism with every person I come into contact with. To manage and control all aspects of the PD Primary, FD Primary, Info, and Other positions. To remain alert to all units and equipment that each position is responsible for, and to keep all supervisors updated and informed of any calls for service. To remain calm during any stressful situation. To provide adequate training to any trainees under my direct supervision, as well as assist with any questions other employees could have. To assist with any needed overtime, and be able to adjust my schedule if needed, as well as assist with any other tasks requested by any other personnel. Show less

Telecommunicator I

• Jul 2008 - May 2014

Telecomunications

• Dec 2010 - May 2012

Pharmacy Technician

• Jan 2007 - Feb 2008