Jessica Cruz
Customer Success Representative at BountyJobs- Claim this Profile
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Bio
Joanna Shkreli
I've had the pleasure of working with Jess for over three years now and can say she is one of the hardest workers I know. She's prompt, efficient, and thorough. It's such a pleasure to know if I have to send something Jessica's way to get some attention, that she'll give it her all and get it done. She is extremely reliable.
Joanna Shkreli
I've had the pleasure of working with Jess for over three years now and can say she is one of the hardest workers I know. She's prompt, efficient, and thorough. It's such a pleasure to know if I have to send something Jessica's way to get some attention, that she'll give it her all and get it done. She is extremely reliable.
Joanna Shkreli
I've had the pleasure of working with Jess for over three years now and can say she is one of the hardest workers I know. She's prompt, efficient, and thorough. It's such a pleasure to know if I have to send something Jessica's way to get some attention, that she'll give it her all and get it done. She is extremely reliable.
Joanna Shkreli
I've had the pleasure of working with Jess for over three years now and can say she is one of the hardest workers I know. She's prompt, efficient, and thorough. It's such a pleasure to know if I have to send something Jessica's way to get some attention, that she'll give it her all and get it done. She is extremely reliable.
Credentials
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Building Customer Loyalty
LinkedInJul, 2019- Sep, 2024 -
Creating Positive Conversations with Challenging Customers
LinkedInJul, 2019- Sep, 2024 -
Customer Advocacy
LinkedInJul, 2019- Sep, 2024 -
Customer Service: Managing Customer Feedback
LinkedInMay, 2019- Sep, 2024 -
Discovering Your Strengths
LinkedInApr, 2019- Sep, 2024 -
Innovative Customer Service Techniques
LinkedInApr, 2019- Sep, 2024 -
Finding Your Time Management Style
LinkedInMar, 2019- Sep, 2024 -
Being Positive at Work
LinkedInFeb, 2019- Sep, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInFeb, 2019- Sep, 2024 -
Teamwork Foundations
LinkedInFeb, 2019- Sep, 2024 -
Delivering Bad News to a Customer
LinkedInJan, 2019- Sep, 2024 -
Managing Customer Expectations for Frontline Employees
LinkedInJan, 2019- Sep, 2024 -
Developing Your Emotional Intelligence
LinkedInDec, 2018- Sep, 2024 -
Writing Customer Service Emails
LinkedInDec, 2018- Sep, 2024 -
Communicating with Empathy
LinkedInNov, 2018- Sep, 2024 -
Learning Outlook 2016
LinkedInNov, 2018- Sep, 2024 -
Business Etiquette: Phone, Email, and Text
LinkedInOct, 2018- Sep, 2024 -
Customer Service Foundations (2014)
LinkedInOct, 2018- Sep, 2024 -
Customer Service: Handling Abusive Customers
LinkedInOct, 2018- Sep, 2024 -
Solution Selling
LinkedInOct, 2018- Sep, 2024
Experience
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BountyJobs
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Customer Success Representative
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Aug 2019 - Present
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Customer Service Representative
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Aug 2016 - Aug 2019
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Gabriels Technology Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Client Services Manager
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Jul 2014 - Jul 2015
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Client Services Representative
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Jul 2008 - Jul 2014
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SHI
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Egypt
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Architecture and Planning
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1 - 100 Employee
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Inside Sales Representative
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2005 - 2008
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Education
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2000 - 2004
State University of New York at Binghamton
Bachelor Degree, Political Science
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