Experience

Amwell

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Product Manager

  • Jul 2023 - Present

  Portland, Oregon, United States Senior Product Manger specializing in driving innovation and delivering exceptional user experiences to transform digital healthcare.



Zapproved

• United States
• Software Development
• 1 - 100 Employee

• Product Manager

  • Oct 2020 - Jan 2023

  Portland, Oregon, United States As a results-oriented product manager, I specialize in prioritizing user value to drive incremental release of high-impact features. Through market segment and customer analysis, I have successfully defined business strategies that align with user needs and drive business growth. Notable Contributions: - Collaborate with internal departments and external stakeholders to deliver features to market at the right time - Conduct user interviews to identify areas for product improvement… Show more As a results-oriented product manager, I specialize in prioritizing user value to drive incremental release of high-impact features. Through market segment and customer analysis, I have successfully defined business strategies that align with user needs and drive business growth. Notable Contributions: - Collaborate with internal departments and external stakeholders to deliver features to market at the right time - Conduct user interviews to identify areas for product improvement and prioritize roadmap strategy - Focus on revenue generating functionality with an emphasis on user experience - Successfully managed multiple projects involving third-party integrations and managing external dependencies with minimal impact to commitments - Introduced Gherkin format for acceptance criteria to support outcome-driven user stories - Passionate about team collaboration and open communication Show less



NextGen Healthcare

• United States
• Software Development
• 700 & Above Employee

• Product Owner

  • Aug 2018 - Feb 2020

  Greater San Diego Area Successfully converted business needs into sprint-ready user stories for two teams, prioritizing work to deliver the highest value within the time available. Passionate about collaboration and open communication, consistently ensuring alignment between stakeholders and development teams. Key Skills: - Manage refinement of product backlog to prioritize business value - Create outcome focused user stories that align with INVEST criteria - Collaborate with cross-functional… Show more Successfully converted business needs into sprint-ready user stories for two teams, prioritizing work to deliver the highest value within the time available. Passionate about collaboration and open communication, consistently ensuring alignment between stakeholders and development teams. Key Skills: - Manage refinement of product backlog to prioritize business value - Create outcome focused user stories that align with INVEST criteria - Collaborate with cross-functional development team to provide business context through user story mapping, estimation activities, and refinement - Remove business roadblocks for my team - Work closely with Scrum Master to support team sprint commitments and protect the team's velocity - Collaborate with Product Management team and stakeholders to ensure alignment on product vision and roadmap Notable Contributions: - Focus on revenue generating functionality with an emphasis on user experience - Multiple projects involving third party integrations and managing external dependencies with minimal impact to commitments - Successfully delivered high-value regulatory features on schedule, including annual eCQM logic updates for 2018 and 2019 - Introduction of Gherkin format for acceptance criteria to support outcome driven user stories (focusing on what and not how) - Passion for team collaboration and open communication (with a splash of light-heartedness to keep everyone smiling) Show less



Ingenious Med

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Product Owner

  • May 2017 - Sep 2018

  Greater Atlanta Area Owned the backlog for two teams and facilitated the refinement of business needs into actionable user stories. By prioritizing work based on value and maintaining open communication with stakeholders, I ensured the successful delivery of high-quality products within tight deadlines. Key Skills: - Manage refinement of product backlog to prioritize business value - Collaborate with cross-functional development team to provide business context through user story mapping, support… Show more Owned the backlog for two teams and facilitated the refinement of business needs into actionable user stories. By prioritizing work based on value and maintaining open communication with stakeholders, I ensured the successful delivery of high-quality products within tight deadlines. Key Skills: - Manage refinement of product backlog to prioritize business value - Collaborate with cross-functional development team to provide business context through user story mapping, support estimation activities, and confirm acceptance criteria are met - Responsible for removing business roadblocks, validating dev efforts, and representing the voice of the customer throughout the development life-cycle - Coordinate often with Product Management team and stakeholders to ensure alignment on product vision and roadmap Notable Contributions: - Developed and implemented a streamlined process for organizing 800+ internal and external enhancement requests, increasing backlog refinement efficiency and improving project planning visibility

• Solutions Engineer

  • Jun 2016 - Oct 2017

  Atlanta, Georgia During my time as a Solutions Engineer at Ingenious Med, I focused on bridging the gap between our Product and Sales teams to improve communication internally and externally, to fulfill client requirements and engage new opportunities in the market. Key Skills: - Acted in conjunction with Product Management team to represent the voice of the customer - Conceptualized innovative product offerings and solutions to serve key market segments - Conducted market analysis and research… Show more During my time as a Solutions Engineer at Ingenious Med, I focused on bridging the gap between our Product and Sales teams to improve communication internally and externally, to fulfill client requirements and engage new opportunities in the market. Key Skills: - Acted in conjunction with Product Management team to represent the voice of the customer - Conceptualized innovative product offerings and solutions to serve key market segments - Conducted market analysis and research to inform product direction - Gathered business requirements for development of new products and services Notable Contributions: - Developed database architecture process to improve product configurability for unique client needs - Created data collection process to enable sales to present targeted product recommendations to clients

• Software Analyst (Product SME)

  • Jun 2015 - Jun 2016

  Greater Atlanta Area As a software analyst, I focused on communicating product specifications to our client base and building unique workflow plans to best suit our customers. Key Skills: - Represented the voice of the customer as internal resource and healthcare market expert - Conducted market analysis and research to inform product direction - Designed workflow plans based on end-user requirements Notable Contributions: - Conducted usability study during beta deployment of ER platform… Show more As a software analyst, I focused on communicating product specifications to our client base and building unique workflow plans to best suit our customers. Key Skills: - Represented the voice of the customer as internal resource and healthcare market expert - Conducted market analysis and research to inform product direction - Designed workflow plans based on end-user requirements Notable Contributions: - Conducted usability study during beta deployment of ER platform to provide insight into product refinement - Created multi-enterprise report for tracking customer contracts against implemented solutions and database architecture specifications



Children's Healthcare of Atlanta

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Registered Nurse

  • Sep 2012 - Jun 2015

  As a pediatric registered nurse, I cared for children and their families in an acute setting. Key Skills: - Evidence-based decision making in high pressure acute care setting with experience managing needs for multiple stakeholders (patients, parents and families, physicians) and encouraging collaboration for positive outcomes - Close familiarity with healthcare market and various personas within the healthcare setting Notable Contributions: - Consulting role in… Show more As a pediatric registered nurse, I cared for children and their families in an acute setting. Key Skills: - Evidence-based decision making in high pressure acute care setting with experience managing needs for multiple stakeholders (patients, parents and families, physicians) and encouraging collaboration for positive outcomes - Close familiarity with healthcare market and various personas within the healthcare setting Notable Contributions: - Consulting role in implementing new bar-coding technology throughout hospital - The small, often overlooked daily contributions of nurses giving 100% to make the lives of their patients better Show less