Experience

Northville Hills Golf Club

• United States
• Golf Courses and Country Clubs
• 1 - 100 Employee

• Food & Beverage Director

  • Apr 2017 - Present



New Millennium Surgery Center

• Medical Receptionist

  • Jan 2016 - Apr 2017



Consultants in Ophthalmic & Facial Plastic Surgery

• Receptionist

  • Feb 2015 - Jan 2016



Hobby Lobby

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2014 - Feb 2015



Landry's

• United States
• Hospitality
• 700 & Above Employee

• Server

  • Apr 2014 - Aug 2014



The Cliffs

• United States
• Real Estate
• 200 - 300 Employee

• Office manager

  • Jun 2012 - Apr 2014

  • Manage the day-to-day opening and closing of the office—ensuring we have lights on, coffee brewing, cold drinks, clean bathrooms, ample amounts of office supplies, and most importantly a warm, inviting environment for incoming prospects.• Greet and guide guest to appropriate sales executive.• Maintain the switchboard.• Produce reports from the office database. • Arrange showings for sales executives, both in-house and outside listings. • Provide discovery guest collateral and information packets to prospects. • Order and store office supplies. • Complete monthly office schedule. • Provide constant/daily assistance to owners for any need—copying documents, faxing, maps, updates, etc. • MLS and general office management. • Complete and provide itineraries for incoming guests, with intentions to immerse guests to The Cliffs lifestyle, and impact the buying process, with hopes to increase incoming revenue. • Notary Public—my commission expires October 2, 2022.

• Server/Concierge/Hostess

  • Jan 2010 - Jun 2012

  • Provided the highest quality of customer service to club members, in a prompt and courteous manner according to The Cliffs standards.• Demonstrated professional interaction with members by describing menu items, specials, drinks, and wines. Excelled in upselling established menu items or features to maximize revenues. • Observed member’s dining experiences to ensure everyone was satisfied with the food and service they received, responding to any requests. • Set dining room stations and dining room. • Responsible for performing daily restaurant duties—restocking stations, set-up dining room and tableware, answering phones, making floor plans, stocking server station, etc.• Interacted with co-workers as a team to communicate and work efficiently.• Maintained a safe and sanitary work environment.• #1 Up-selling Server 2008-2009



Lila Doyle Nursing Home

• Sitter/Caretaker

  • Jan 2011 - Jun 2011

  • Monitored patients with psychotic disorders to insure they’re not a threat to themselves or others• Observed patients during meals to insure eating properly• Participated in activities, games, and crafts with patients • Monitored patients with psychotic disorders to insure they’re not a threat to themselves or others• Observed patients during meals to insure eating properly• Participated in activities, games, and crafts with patients



Belk

• United States
• Retail
• 700 & Above Employee

• Sales Representative

  • May 2009 - Dec 2009

  • Assisted customers in finding new clothing and/or gifts.• Assisted customers in the dressing rooms, getting different styles, colors, and sizes of specific articles of clothing. • Restocked and arranged floor displays. • Tolled cash drawer pre- and post-shift. • Assisted customers in finding new clothing and/or gifts.• Assisted customers in the dressing rooms, getting different styles, colors, and sizes of specific articles of clothing. • Restocked and arranged floor displays. • Tolled cash drawer pre- and post-shift.



Allstate

• United States
• Insurance
• 700 & Above Employee

• Head Concierge

  • May 2009 - Nov 2009

  • Answered incoming calls from customers with questions about their bills and/or coverage.• Managed and processed payment, entered in a POS system.• Filed paperwork alphabetically in corresponding bins.• Participated in monthly training on policies and terminology. • Answered incoming calls from customers with questions about their bills and/or coverage.• Managed and processed payment, entered in a POS system.• Filed paperwork alphabetically in corresponding bins.• Participated in monthly training on policies and terminology.