Jessica Coleman

People Programs Manager at TCGplayer
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Contact Information
us****@****om
(386) 825-5501
Location
Buffalo-Niagara Falls Area

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Credentials

  • Leaves of Absence Certification
    CareerLearning
    Sep, 2023
    - Nov, 2024
  • Title 49 of the Code of Federal Regulation (49 CFR)
    ICC Compliance Center Inc
    Dec, 2019
    - Nov, 2024
  • Shipping Dangerous Goods by Sea (US & Canada)
    ICC Compliance Center Inc
    Nov, 2019
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
    • People Programs Manager
      • Oct 2022 - Present

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Payroll Benefits Administrator
      • Jun 2021 - Oct 2022

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Office Manager
      • Jan 2021 - Apr 2021

    • United States
    • Packaging & Containers
    • 1 - 100 Employee
    • Office & HR Coordinator
      • Oct 2019 - Jan 2021

      • Serve as main point of contact for all building and facilities requests. • Purchase and maintain inventory of office supplies. • Responsible for recruiting including reviewing resumes, phone screening candidates, forwarding notes on potential candidates to hiring managers, conducting in-person interviews. • Responsible for on-boarding & off-boarding processes- preparing new hire paperwork, completing and auditing I-9's, setting up payroll information, enrolling in benefits… Show more • Serve as main point of contact for all building and facilities requests. • Purchase and maintain inventory of office supplies. • Responsible for recruiting including reviewing resumes, phone screening candidates, forwarding notes on potential candidates to hiring managers, conducting in-person interviews. • Responsible for on-boarding & off-boarding processes- preparing new hire paperwork, completing and auditing I-9's, setting up payroll information, enrolling in benefits, termination letters, terminating employment and benefits. • Bi-weekly payroll and commission. • Responsible for managing multiple projects across other departments. • Manage company event planning. • Responsible for input and submission of expense reports. • Responsible for answering and forwarding phone calls appropriately. • Manage all invoicing for US locations. • Process credit card payments. Show less • Serve as main point of contact for all building and facilities requests. • Purchase and maintain inventory of office supplies. • Responsible for recruiting including reviewing resumes, phone screening candidates, forwarding notes on potential candidates to hiring managers, conducting in-person interviews. • Responsible for on-boarding & off-boarding processes- preparing new hire paperwork, completing and auditing I-9's, setting up payroll information, enrolling in benefits… Show more • Serve as main point of contact for all building and facilities requests. • Purchase and maintain inventory of office supplies. • Responsible for recruiting including reviewing resumes, phone screening candidates, forwarding notes on potential candidates to hiring managers, conducting in-person interviews. • Responsible for on-boarding & off-boarding processes- preparing new hire paperwork, completing and auditing I-9's, setting up payroll information, enrolling in benefits, termination letters, terminating employment and benefits. • Bi-weekly payroll and commission. • Responsible for managing multiple projects across other departments. • Manage company event planning. • Responsible for input and submission of expense reports. • Responsible for answering and forwarding phone calls appropriately. • Manage all invoicing for US locations. • Process credit card payments. Show less

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Operations Coordinator
      • Dec 2016 - Oct 2019

      • Served as main point of contact for all building and facilities requests. • Performed pre-employment and on-boarding duties. • Purchased and maintained inventory of office supplies. • Handled all employee parking. • Responsible for the cleaning and maintenance of all break room equipment. • Presented employee benefits to candidates. • Responsible for new hire orientation- preparing new hire paperwork, completing and auditing I-9's, forwarding completed paperwork… Show more • Served as main point of contact for all building and facilities requests. • Performed pre-employment and on-boarding duties. • Purchased and maintained inventory of office supplies. • Handled all employee parking. • Responsible for the cleaning and maintenance of all break room equipment. • Presented employee benefits to candidates. • Responsible for new hire orientation- preparing new hire paperwork, completing and auditing I-9's, forwarding completed paperwork properly. • Managed and organized company events including Corporate Challenge, holiday parties, quarterly company meetings, and regular company-wide lunches three days per week. • Proofread and edited documents for internal and external publication. • Responsible for input and submission of expense reports for HR department and CEO . • Assisted in Request for Proposal process. • Handled all company shipping. Show less • Served as main point of contact for all building and facilities requests. • Performed pre-employment and on-boarding duties. • Purchased and maintained inventory of office supplies. • Handled all employee parking. • Responsible for the cleaning and maintenance of all break room equipment. • Presented employee benefits to candidates. • Responsible for new hire orientation- preparing new hire paperwork, completing and auditing I-9's, forwarding completed paperwork… Show more • Served as main point of contact for all building and facilities requests. • Performed pre-employment and on-boarding duties. • Purchased and maintained inventory of office supplies. • Handled all employee parking. • Responsible for the cleaning and maintenance of all break room equipment. • Presented employee benefits to candidates. • Responsible for new hire orientation- preparing new hire paperwork, completing and auditing I-9's, forwarding completed paperwork properly. • Managed and organized company events including Corporate Challenge, holiday parties, quarterly company meetings, and regular company-wide lunches three days per week. • Proofread and edited documents for internal and external publication. • Responsible for input and submission of expense reports for HR department and CEO . • Assisted in Request for Proposal process. • Handled all company shipping. Show less

    • United States
    • Software Development
    • 100 - 200 Employee
    • Administrative Assistant
      • Jul 2015 - Dec 2016

      •Maintained multiple conference room calendars and reschedule meetings as needed. •Prepared and processed expense reports for the Human Resources credit card . •Greeted all visitors in the proper manner and directed them to the appropriate person. •Answered multi-line phone system and appropriately screen and forward calls. •Responsible for distribution of all mail and deliveries. •Accurately maintained inventory and other tracking spreadsheets. •Acted as point of contact for… Show more •Maintained multiple conference room calendars and reschedule meetings as needed. •Prepared and processed expense reports for the Human Resources credit card . •Greeted all visitors in the proper manner and directed them to the appropriate person. •Answered multi-line phone system and appropriately screen and forward calls. •Responsible for distribution of all mail and deliveries. •Accurately maintained inventory and other tracking spreadsheets. •Acted as point of contact for vendors and service providers. •Maintained office supply and break room inventory. •Responsible for the coordination of facilities requests. •Company event planning. •Coordinated hotel reservations. Show less •Maintained multiple conference room calendars and reschedule meetings as needed. •Prepared and processed expense reports for the Human Resources credit card . •Greeted all visitors in the proper manner and directed them to the appropriate person. •Answered multi-line phone system and appropriately screen and forward calls. •Responsible for distribution of all mail and deliveries. •Accurately maintained inventory and other tracking spreadsheets. •Acted as point of contact for… Show more •Maintained multiple conference room calendars and reschedule meetings as needed. •Prepared and processed expense reports for the Human Resources credit card . •Greeted all visitors in the proper manner and directed them to the appropriate person. •Answered multi-line phone system and appropriately screen and forward calls. •Responsible for distribution of all mail and deliveries. •Accurately maintained inventory and other tracking spreadsheets. •Acted as point of contact for vendors and service providers. •Maintained office supply and break room inventory. •Responsible for the coordination of facilities requests. •Company event planning. •Coordinated hotel reservations. Show less

    • United States
    • Medical Equipment Manufacturing
    • 500 - 600 Employee
    • Benefits Analyst
      • Jan 2015 - Jul 2015

      •Main contact for all benefits related questions and concerns for all Greatbatch locations. Average of 2,500+ employees. •Responsible for all Well Being event tracking, budget tracking, monthly incentive payouts, and daily questions. •Responsible for payment of all benefits related invoices using Oracle. •Record and track leave of absences including disability, FML, and Workers’ Compensation for all locations. •Process all qualifying life events based on company policy. •Review… Show more •Main contact for all benefits related questions and concerns for all Greatbatch locations. Average of 2,500+ employees. •Responsible for all Well Being event tracking, budget tracking, monthly incentive payouts, and daily questions. •Responsible for payment of all benefits related invoices using Oracle. •Record and track leave of absences including disability, FML, and Workers’ Compensation for all locations. •Process all qualifying life events based on company policy. •Review weekly payroll changes for benefit deduction accuracy. •Maintain high level of confidentiality. Show less •Main contact for all benefits related questions and concerns for all Greatbatch locations. Average of 2,500+ employees. •Responsible for all Well Being event tracking, budget tracking, monthly incentive payouts, and daily questions. •Responsible for payment of all benefits related invoices using Oracle. •Record and track leave of absences including disability, FML, and Workers’ Compensation for all locations. •Process all qualifying life events based on company policy. •Review… Show more •Main contact for all benefits related questions and concerns for all Greatbatch locations. Average of 2,500+ employees. •Responsible for all Well Being event tracking, budget tracking, monthly incentive payouts, and daily questions. •Responsible for payment of all benefits related invoices using Oracle. •Record and track leave of absences including disability, FML, and Workers’ Compensation for all locations. •Process all qualifying life events based on company policy. •Review weekly payroll changes for benefit deduction accuracy. •Maintain high level of confidentiality. Show less

    • Liechtenstein
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Benefits Administrator
      • Feb 2013 - Jan 2015

      •Oversee benefits for Ivoclar Vivadent, Inc., Ivoclar Vivadent Manufacturing, Inc., and Wieland Precision Technology. •Process new employee benefits such as enrollment in insurance plans and wellness program for over 500 employees. •Keep up with a fast paced environment. •Main contact for all benefit questions and concerns. •Assist with planning and coordinating wellness program activities and events. •Responsible for payment of all benefits related invoices and transfers… Show more •Oversee benefits for Ivoclar Vivadent, Inc., Ivoclar Vivadent Manufacturing, Inc., and Wieland Precision Technology. •Process new employee benefits such as enrollment in insurance plans and wellness program for over 500 employees. •Keep up with a fast paced environment. •Main contact for all benefit questions and concerns. •Assist with planning and coordinating wellness program activities and events. •Responsible for payment of all benefits related invoices and transfers using SAP. •Responsible for all Cobra, FMLA, Disability, and Workers’ Compensation Claims. •Conduct new employee orientation. •Complete all verification of employment requests. •Assist with annual open enrollment. •Experience with company acquisitions. •Administer company wellness program. Voted WNY’s Healthiest Employer in 2011 & 2013.

    • Benefits Assistant
      • Jan 2011 - Feb 2013

      •Process new employee benefits such as enrollment in insurance plans and wellness program for employees in both Amherst, NY and Somerset, NJ offices. •Keep up with a fast pace environment. •Main contact for all benefit questions and concerns. •Assist with planning and coordinating wellness program activities and events. •Responsible for payment of benefits related invoices and transfers. •Responsible for all Cobra, FMLA, Short Term Disability, and Workers’ Compensation Claims.

    • Temporary Human Resources Administrator
      • Mar 2010 - Jan 2011

      •Processed check requests, employee training records, new employee records, and terminations. •Proofed memos, offer letters, new procedures and policies. •Scheduled interviews, pre-employment drug screenings, and arrange for background checks. •Worked with staffing agencies to fill positions and find candidates for interviews. •Composed job openings for print and internet advertising. •Manually transferred contact entries and sales information for inside sales team from Outlook… Show more •Processed check requests, employee training records, new employee records, and terminations. •Proofed memos, offer letters, new procedures and policies. •Scheduled interviews, pre-employment drug screenings, and arrange for background checks. •Worked with staffing agencies to fill positions and find candidates for interviews. •Composed job openings for print and internet advertising. •Manually transferred contact entries and sales information for inside sales team from Outlook to CRM.

    • United States
    • Machinery Manufacturing
    • 200 - 300 Employee
    • Technical Service
      • Oct 2005 - Jan 2009

      •Provided friendly customer service to visiting clients. •Developed, constructed, and maintained both electronic and physical Operating and Maintenance manuals for worldwide distribution. •Compiled data and issued certificates for customer specific record books. •Created parts catalog for internal use. •Created a companywide phone directory which services over 600 employees. •Updated the company website with the most current manuals, product improvement notices, and service… Show more •Provided friendly customer service to visiting clients. •Developed, constructed, and maintained both electronic and physical Operating and Maintenance manuals for worldwide distribution. •Compiled data and issued certificates for customer specific record books. •Created parts catalog for internal use. •Created a companywide phone directory which services over 600 employees. •Updated the company website with the most current manuals, product improvement notices, and service bulletins using basic hypertext markup language. Show less •Provided friendly customer service to visiting clients. •Developed, constructed, and maintained both electronic and physical Operating and Maintenance manuals for worldwide distribution. •Compiled data and issued certificates for customer specific record books. •Created parts catalog for internal use. •Created a companywide phone directory which services over 600 employees. •Updated the company website with the most current manuals, product improvement notices, and service… Show more •Provided friendly customer service to visiting clients. •Developed, constructed, and maintained both electronic and physical Operating and Maintenance manuals for worldwide distribution. •Compiled data and issued certificates for customer specific record books. •Created parts catalog for internal use. •Created a companywide phone directory which services over 600 employees. •Updated the company website with the most current manuals, product improvement notices, and service bulletins using basic hypertext markup language. Show less

    • United States
    • Real Estate
    • 700 & Above Employee
    • Administrative Assistant
      • Jan 2004 - Jun 2007

      •Wrote sale contracts, weekly updates, and listings advertisements. •Scheduled appointments, meetings, and open houses. •Spoke with loan officers and attorneys on a daily basis to make updates and schedule closings. •Provided information on listings and scheduled meetings for clients. •Created a monthly newsletter which was sent to over 200 customers. •Wrote sale contracts, weekly updates, and listings advertisements. •Scheduled appointments, meetings, and open houses. •Spoke with loan officers and attorneys on a daily basis to make updates and schedule closings. •Provided information on listings and scheduled meetings for clients. •Created a monthly newsletter which was sent to over 200 customers.

    • United States
    • Sporting Goods Manufacturing
    • 700 & Above Employee
    • Customer Service / Cash Audit
      • May 2003 - Sep 2005

      • Provided friendly and courteous customer service to all customers. • Directed all incoming phone calls to correct department or manager • Scheduled breaks for cashiers. • Held keys to cash audit office and cash drawer. • Assisted manager on duty with closing of all cash registers throughout the store. • Counted money and balanced all cash registers when working in the cash audit office. • Reported daily totals including any discrepencies to corporate office. • Processed… Show more • Provided friendly and courteous customer service to all customers. • Directed all incoming phone calls to correct department or manager • Scheduled breaks for cashiers. • Held keys to cash audit office and cash drawer. • Assisted manager on duty with closing of all cash registers throughout the store. • Counted money and balanced all cash registers when working in the cash audit office. • Reported daily totals including any discrepencies to corporate office. • Processed all returns and assisted with cashing duties when busy. Show less • Provided friendly and courteous customer service to all customers. • Directed all incoming phone calls to correct department or manager • Scheduled breaks for cashiers. • Held keys to cash audit office and cash drawer. • Assisted manager on duty with closing of all cash registers throughout the store. • Counted money and balanced all cash registers when working in the cash audit office. • Reported daily totals including any discrepencies to corporate office. • Processed… Show more • Provided friendly and courteous customer service to all customers. • Directed all incoming phone calls to correct department or manager • Scheduled breaks for cashiers. • Held keys to cash audit office and cash drawer. • Assisted manager on duty with closing of all cash registers throughout the store. • Counted money and balanced all cash registers when working in the cash audit office. • Reported daily totals including any discrepencies to corporate office. • Processed all returns and assisted with cashing duties when busy. Show less

Education

  • University at Buffalo
    Bachelor of Arts (B.A.), Communication, General

Community

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