Experience

Canon Business Process Services

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Global Logistics Training Coordinator on Assignment with GE

  • Jul 2019 - Present

  Responsible for the execution of the Logistics Training enrollments for all site locations. Facilitate onsite orientations for trainees upon arrival. Serve as a point of contact between trainees, Product Line Leaders, and instructors as well as facility personnel.



The Michaels Companies, Inc.

• United States
• Real Estate

• Operations Manager

  • Oct 2018 - Jul 2019

  Assisted Store Manager in planning and supporting the scheduling and execution of store workload. • Assisted Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensured execution of Company policies and standards; held team accountable for store conditions and results • Supported and participated in the truck un-load and stocking processes to ensure truck standards were followed and completed within budget • managed team to help them achieve their role KPI’s • Managed the visual merchandising standards in store and execution of feature space and seasonal layouts • Managed and executed the inventory management processes in store • Managed and executed merchandise operations and Omni channel processes • Managed and executed shrink and safety programs. • Trained, observed and coached the team to achieve results; supported Talent Development; utilized the leadership competencies for continued self-development • Committed to the organization’s vision and values; projects a positive image and serves as a role model for others • Serve as Manager on Duty (MOD) • Acknowledge customers, help locate product and provide solutions • Cross trained in Custom Framing selling and production • Assist with Omni channel processes • Other duties as assigned



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Copy Center Sales Associate

  • Sep 2008 - Aug 2010

  • Multi-tasked in a fast-paced environment while maintaining a neat, clean and organized area • Adhered to copy & print and company processes, procedures, policies, and safety standards• Consulted customers with their custom orders to ensure accurate final product• Made recommendations and introduced additional products that suited the customer’s needs.• Performed POS transactions for sales that were made in the copy center• Completed all projects on time while providing ongoing quality customer service• Assisted customers on the sales floor and stocked shelves



PetSmart

• United States
• Retail
• 700 & Above Employee

• Pet Care Manager

  • Jan 2007 - Jan 2008

  Ensured the health, proper handling and welfare of all animals are met according to P&Ps, including completion of hourly animal check list and wellness cards. Followed the Vet Protocol for all sick animals.Directly supervised the Aquatics Specialist(s), lead and coached all store associates in providing great guest service and in performing their assigned tasks with the objective of achieving budgeted sales.Ensured all supply back stock was worked daily and all other department back stock a minimum of 3x per week.Actively ordered live animals to maximize sales, margin and inventory. Analyzed inventory management data for the department and made recommendations for improvement.Ensured standards were maintained in the department.Provided training and coaching in Guest and product knowledge to associates daily on the sales floor and on an ongoing basis. Ensured a friendly and courteous atmosphere by all associates in the department.Upheld presentation standards for both aquatics, small animals, and saws floor.Ensured proper scheduling in the department to ensure in-stock goals and guest service during peak hours.Effectively organized and priced all merchandise for the department.Assisted the ASM/SM in planning out location changes needed to the grid and ad planner to maximize sales.Communicated all situations and/or conditions to the ASM/SM that affected the store (e.g. guest complaints, item requests, inadequate inventory levels, etc.).Ensured the proper handling and documentation for all Adoption Animals.Ensured the completion of all Planograms, Cut Ins and Reworks.Performed duties and assumed responsibility as Leader on Duty (LOD) as needed.Performed all special or other projects as assigned.