Experience

Zurn

• United States
• Wholesale Building Materials
• 200 - 300 Employee

• Director of Commercial Operations

  • Dec 2022 - Present

  I have responsibility in developing forecasts supported through detailed SIOP process (Sales, Inventory, and Operations Planning), partnering with Product Management and Pricing team on pricing strategies, leading 80-20 analysis and implementation to enable profitable growth and assist in new product and growth initiative commercialization and achievement. I also assist with Strategic Planning, Budgeting and Tactical execution of the Business Units forecast.

• Commercial Operations Manager

  • Mar 2022 - Dec 2022

  As Commercial Operations Manager I supported the general operations to find any areas in which the business unit can improve. My primary focus was to lead the acquisition, treatment, and governance of all data while leading the development and delivery of favorable outcomes and reporting (both strategic and tactical execution). I also helped plan long-term initiatives for success, worked with various teams and functions on improvements and solutions, and partnered with finance function to… Show more As Commercial Operations Manager I supported the general operations to find any areas in which the business unit can improve. My primary focus was to lead the acquisition, treatment, and governance of all data while leading the development and delivery of favorable outcomes and reporting (both strategic and tactical execution). I also helped plan long-term initiatives for success, worked with various teams and functions on improvements and solutions, and partnered with finance function to analyze budgets to minimize costs.

• Product Manager

  • Dec 2019 - Mar 2022

  In this role I focus on bringing innovative new products to market which deliver overall growth to the organization. I manage the product throughout the product lifecycle, define the product vision, support development of the strategic plan, and work closely with engineering to deliver new products to market

• Sales Operations Manager

  • May 2018 - Dec 2019

  In this role the goal was to drive processes to integrate the sales team into the business and improve sales visibility. I worked with a team to lead the development and administration of sales processes and activities to support the business strategy and enable front lines sales resources to function effectively and efficiently.

• RBS Manager (Continuous Improvement)

  • May 2016 - May 2018

  As RBS Manager (Zurn), I was part of a team responsible for deploying the Rexnord Business System throughout Zurn Industries. By applying the core values through RBS, the goal was to develop a winning plan and create sustainable processes. I was responsible for Process Improvement, L1 - L3 Strategy Deployment Support, Systemic Business Problem Solving (Manage Difficult Cross Functional Projects), Training w/ Application, Leadership Development, and Acquisition Integration Support.

• RBS Engineer

  • May 2014 - May 2016

  As RBS Engineer (Zurn), I was part of a team responsible for deploying the Rexnord Business System throughout the Commercial Brass Division. By applying the core values through RBS, the goal was to develop a winning plan and create sustainable processes. I was responsible for facilitating continuous improvement and NPD Kaizens to ensure that processes continued to evolve, and products were built and shipped correctly (Standard Work, 3P, Value Stream Mapping, Process Flow, 5S and Visual… Show more As RBS Engineer (Zurn), I was part of a team responsible for deploying the Rexnord Business System throughout the Commercial Brass Division. By applying the core values through RBS, the goal was to develop a winning plan and create sustainable processes. I was responsible for facilitating continuous improvement and NPD Kaizens to ensure that processes continued to evolve, and products were built and shipped correctly (Standard Work, 3P, Value Stream Mapping, Process Flow, 5S and Visual Management). I was responsible for several strategic initiatives that transformed the way in which we manufactured several of our product lines thereby, increasing sales, productivity, capacity and reducing manufacturing costs.

• Customer Service Team Lead

  • Nov 2013 - May 2014

  In this role my focus help alleviate customer impact during a transition period. I streamlined the International Order Process, from order entry to shipment.

• Value Stream Coordinator

  • May 2013 - Nov 2013

  As Value Stream Coordinator, I was responsible for the productivity throughout one of our product lines. In this role I liaised between production, customer service, materials, and key customer accounts to tie the activities of the value stream together and drive improved customer satisfaction. My focus was to improve overall manufacturing efficiencies and manage daily production.

• Customer Service Representative

  • Mar 2012 - May 2013

  As a CSR it was my responsibility to expedite customer orders, solve customer problems, and facilitate in customer requests.



Aging Outreach Services

• Editorial Assistant

  • Apr 2010 - Feb 2012

  In this role I I focused on increasing readership for our monthly magazine, marketing material design, and overall business development. In this role I I focused on increasing readership for our monthly magazine, marketing material design, and overall business development.



Connected Care-Cary

• Cary, NC

• Marketing

  • Apr 2010 - Feb 2012

  In this role I I focused on generating referral sources, increasing billable hours and overall business development. In this role I I focused on generating referral sources, increasing billable hours and overall business development.



Stevens Center

• Administrative Assistant

  • May 2009 - Apr 2010

• Program Coordinator

  • May 2009 - Apr 2010

  In this role I focused on daily operations, recruiting and training volunteers, liaising with the community, and creating meaningful connections between participants. The Living Well Program improves the lives of individuals with developmental disabilities.