Substitute Teacher

• Apr 2023 - Present

- supervise and teach students in the event that their regular instructor is unable to lead class- manage classroom behavior- quickly interpret lesson plans- create reports to inform the students’ permanent teacher of their success.

Biology and Physical Science Teacher

• May 2023 - Present

Freshman & Sophomore Biology and Physical Science

Managerial Assistant

• Feb 2022 - Jun 2022

- Actively organized management's scheduling needs - Rearranged schedules to accommodate last-minute changes and emergencies - Arrange and facilitate meetings, ensuring all parties can attend and that rooms are available -Prepare documents for external or internal communications -Acted as the liaison between Beaversprite Wildlife Preserve/Education Center and the Utica Zoo’s multiple departments and senior staff members -Assisted in keeping track of the many moving parts between corporations businesses have many moving parts that can -Planned and facilitated educational outdoor events, classes and field trips for student ages K-8 and their families -Responsible for the transportation, handling and care of ambassador animals provided by the Utica Zoo -Performed wildlife management responsibilities related to the 6 beaver colonies on site and various other flora and fauna -Acted as marketing and social media developer -Operated light to heavy equipment for construction and field management - so much more! Show less

Zookeeper III and Intern Coordinator

• Sep 2019 - Jun 2022

- Utica Zoo's Barn Owl SSP contact and Terrestrial Invertebrate TAG contact - Executed animal husbandry including both enrichment and training for a total of 200+ species during my employment - Selected seasonal interns and trained them on zoonotic and safety preparedness - Typed protocols, handling regulations and diet plans for a multitude of species - Performed daily animal enclosure maintenance tasks, cleaning, and safety inspection -Kept detailed records to maintain accurate accounting for the care, training and enrichment of animals within the zoo -Educated visitors about animals within the zoo including their preferred diets, natural habitat and conservation efforts -Tended to the specialized care of various species including trimming nails, bathing coats and cleaning teeth -Observed animals’ behavior to ensure timely reporting to Veterinary staff and/or the Animal Managers should problems arise -Developed more humane strategies to safely restrain and capture various species of animals then transport them to another location in the zoo or to another accredited facility for recommend breeding - Trained with operant conditioning - Managed Ambassador animal species regularly and developed handling protocols to better their welfare - Primary Hyacinth macaw and Striped Hyena trainer Show less

Butterfly Keeper

• May 2019 - Sep 2019

Lead keeper of 3 greenhouse employees for seasonal greenhouse. Lead keeper of 3 greenhouse employees for seasonal greenhouse.

Veterinary Assistant

• Sep 2018 - Sep 2019

-Fed, groomed and weighed patients -Oversaw treatment area and crash cart was stocked at all times -Sterilized equipment, surgery suite and quarantine areas -Maintained exam rooms, treatment areas, patient enclosures, and more to hospital-level standards of cleanliness -Humanely restrain animals during examinations, vaccinations, x-rays, ultrasounds and more -Administered prescribed medication to hospitalized patients by the overseeing Veterinarian -Observed animal behavior, health conditions and reported to the Veterinarians accordingly -Assisted in emergencies cases; triaged patients -Handled administrative duties such as scheduling future appointments or bring patients into the examination room by priority -Kept accurate veterinary records, husbandry and pharmaceutical logs -Reassure clients that their pets are being cared for and explain issues (e.g. lack of appointments, insurance matters) -Advise pet owners on nutrition and healthcare -Provide patient post- mortem care with the upmost respect and kindness Show less

Customer Service Specialist

• Feb 2017 - Jun 2018

-Manage large amounts of incoming phone calls -Generate sales leads for pet benefit plans -Identify and assess patient’s needs to achieve the clients’ satisfaction -Build sustainable relationships and trust with clients through open and interactive communication -Provide accurate, valid and complete information by using the right methods/tools -Meet personal/customer service team sales targets and call handling quotas -Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution -Keep records of customer interactions, process customer accounts and file documents -Follow communication procedures, guidelines and policies -Take the extra mile to engage with the clients and patients Show less

Animal Care

• May 2016 - Aug 2016