Jessica C.
Transportation Supervisor at Performance Food Group Customized Distribution- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Accounting Technology Specialist
Broward College -
Business Operations
Broward College -
Business Specialist
Broward College
Experience
-
Performance Food Group Customized Distribution
-
United States
-
Software Development
-
1 - 100 Employee
-
Transportation Supervisor
-
May 2022 - Present
Execute the necessary plan to attain the domiciles operational KPI's targets and communicate service short falls to the Operations Manager on duty. Assists in obtaining operational standards for cost control, waste reduction, quality, safety and service accountability. Plan, coordinate and oversee the routing, scheduling and daily transportation services including regular trucking operations of the department; assure compliance with time schedules and applicable laws, codes, rules and regulations. Responsible for supervision and training of drivers at the OPCO (operating company); ensuring deliveries are made in safe, efficient and timely manner. Assists with monitoring DOT (Department of Transportation) logs, ensures drivers are in compliance with all DOT and Company regulations/polices Supervises the staffing, training/coaching, performance management. Accompanies drivers for evaluating preferred work methods are applied Attendance of safety meetings; ensures drivers are safely using handcarts / safe lifting and product handling practices / seat belt usage. Train, supervise and evaluate the performance of assigned staff; interview and recommend selection of employees; recommend termination and disciplinary actions Coordinates tracking of all relevant information on drivers, such as license status, traffic tickets, accidents and other risk and safety-related data Ensures accurate completion of all delivery and driver-related paperwork including customer order invoices, DOT logs, Driver Vehicle Inspection Reports (DVIR), accident/injury reporting Ensures reporting of maintenance of all trucks, tractors and trailers through detailed review of post-trip inspections. Receive and respond to inquiries concerning routing, logistics, and other transportation questions; continuously survey the existing transportation program for safety, service costs and areas in need of improvement; advise management of needs involving safety and legal matters. Show less
-
-
-
Amazon Logistics
-
United States
-
700 & Above Employee
-
Area Manager
-
May 2020 - May 2022
Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals. Support all safety programs to ensure a safe work environment for all associates and Delivery service providers. Proactively identify and lead process improvement initiatives. responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers. Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers. Ensuring that the delivery station is a safe work place, with properly trained people, and that their needs are addressed so they can focus on their jobs. Coach, manage, and develop a team of 100 Amazon associates Communicate policies to the team and act as the primary information source for the team -maintaining compliance, consistency, and taking corrective action when needed Create, manage, and support recognition programs Support all safety programs and OSHA compliance to ensure a safe work environment for all associates Ensure procedures are followed for building security and product loss prevention Partner with the management team to establish and maintain quality control standards Develop performance goals and targets to achieve customer demand and ensure accuracy and quality. Show less
-
-
-
MD Turbines
-
United States
-
Airlines and Aviation
-
1 - 100 Employee
-
Logistics & Compliance Analyst
-
Aug 2018 - Apr 2020
• Knowledge of government regulations and agency rules and procedures. • Owns, writes and manages internal department Standard Operating Procedures. • Advise internal management or external merchants/clients on the implementation or operation of compliance programs. • Develop new process maps, revise existing flows, conduct reviews with Director, and provide consulting, documentation, training and support as required. • Break down organizational barriers to ensure that project teams work cohesively in reaching project resolution. • Provide employee training on compliance related topics, policies, and procedures. • Continuously looks for opportunities to improve efficiencies within the Department. • Assess product, compliance, or operational risks and develop risk management strategies. • Deliver superior execution and management of engagements and projects, balancing the responsibility of multiple engagements simultaneously. • Prepares statistical reports. Show less
-
-
-
United Freight of America
-
United States
-
Freight and Package Transportation
-
Sales Manager
-
Jul 2010 - Jul 2013
• Oversaw the sales department within the company. • Set sales quotas, managed sales support staff and representatives. • Advised company about sales performance. • Managed team of sales staff. • Advised the sales representatives on ways to improve their sales performance. • Recruited, interviewed and hired individuals by selecting and screening employees that would add value, dedication and knowledge to the sales team. • Coached employees in successful selling methods while encouraged employees to cross-sell additional products and services. • Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings. • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. • Supported the sales team in writing proposals and closing contracts. • Trained incoming sales team members. • Contacted customers by phone and email in response to inquiries. • Promptly resolved all customer requests, questions and complaints. • Built relationships with customers to establish long-term business growth. Show less
-
-
Education
-
2014 - 2018
Florida International University - College of Business
Bachelor of Business Administration - BBA, International Business -
2014 - 2018
Florida International University - College of Business
Logistics, Materials, and Supply Chain Management
Community
