Jessica Burton

Governance, Risk, and Compliance Specialist at ZeniMax Media
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Contact Information
us****@****om
(386) 825-5501
Location
Lothian, Maryland, United States, US
Languages
  • English -

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Credentials

  • Network Security
    Anne Arundel Community College
    May, 2018
    - Nov, 2024

Experience

    • United States
    • Computer Games
    • 200 - 300 Employee
    • Governance, Risk, and Compliance Specialist
      • Apr 2021 - Present

    • IT Support Specialist
      • Nov 2018 - Present

    • Administrative Assistant/IT Healthcare Specialist
      • Aug 2014 - Nov 2018

      • Primary responsibilities include assisting patients with appointments, analyzing appropriate financial documents and applying payments, providing exceptional customer service in-office and on the phone, data processing, and maintaining office computer equipment and software• Increased financial collection rate from 60% to 85% since 2014• Performed complete small business upgrade in 2015 to comply with HIPPA guidelines – upgrade included fresh installs on 14 workstations and server• Continually monitored updates, antivirus, as well as remedy software- and hardware-based issues in a timely manner

Education

  • Anne Arundel Community College
    Certificate, Network Security
    2011 - 2018

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