Jessica Burton
Governance, Risk, and Compliance Specialist at ZeniMax Media- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Lothian, Maryland, United States, US
Languages
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English -
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Bio
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Credentials
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Network Security
Anne Arundel Community CollegeMay, 2018- Nov, 2024
Experience
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ZeniMax Media
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United States
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Computer Games
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200 - 300 Employee
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Governance, Risk, and Compliance Specialist
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Apr 2021 - Present
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IT Support Specialist
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Nov 2018 - Present
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Administrative Assistant/IT Healthcare Specialist
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Aug 2014 - Nov 2018
• Primary responsibilities include assisting patients with appointments, analyzing appropriate financial documents and applying payments, providing exceptional customer service in-office and on the phone, data processing, and maintaining office computer equipment and software• Increased financial collection rate from 60% to 85% since 2014• Performed complete small business upgrade in 2015 to comply with HIPPA guidelines – upgrade included fresh installs on 14 workstations and server• Continually monitored updates, antivirus, as well as remedy software- and hardware-based issues in a timely manner
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Education
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Anne Arundel Community College
Certificate, Network Security
Community
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