Medical Education Coordinator

• Sep 2019 - Present

Treasurer

• Mar 2022 - Present

Sales Coordinator

• Mar 2018 - Mar 2019

-Support sales staff in the sales of new and used trucks -Monitor and track the status of inbound trucks then check in and process for pre-delivery -In-service used truck inventory and prepare for sale -Conduct inventory audits on Karmak and Truck Paper and through daily lot checks -Dispatch delivery driver and track the transit of trucks -Issue TRP and 7-Day Driveaway permits through the Illinois Secretary of State -Issue purchase orders and work closely with the service department to oversee the repairs of all units -Apply fundraising background to generate more funds for charitable causes through JX Gives Back -Improve the relationship between departments and foster a sense of community through in-house events

Warranty Administrator

• Jun 2017 - Mar 2018

-Verify warranty coverage on a high volume of daily repair orders-Enter warranty claims into system (ADP/CDK) and process necessary paperwork in a timely manner-Submit claims to Mack/Volvo corporate within the allotted deadlines-Prepare and bill invoices accordingly per Mack/Volvo warranty standards-Stay up-to-date on proper warranty procedures, recalls, and repairs-Work alongside outside part vendors to assess part warranties

Leasing Service Coordinator

• Oct 2014 - May 2017

-Manage in-service paperwork, IFTA paperwork, licensing, and permits for a fleet of 350 trucks-Maintain daily rental reservation activity, including preparation of trucks, and prepare rental contracts-Run weekly rental invoices and monthly leasing invoices and track payment of invoices-Maintain a multitude of truck files, customer files, and maintenance files-Track mileage traveled and fuel gallons purchased by state for IFTA tax reporting-Review quarterly taxes and rebill customers accordingly-Research and reassign toll violations by state according to each state’s standards -Track and renew all license plate renewals: IRP and IL base plates, and permits-Annually renew IFTA licensing and verify proper paperwork and decal are displayed on each truck-Work with insurance companies to obtain proper customer insurance, cancel when necessary, and monitor for expiration of policies-Track maintenance of truck fleet and company-wide vehicle fleet-Obtain and process credit applications for new customers-Attract new customers and business for rental and leasing-Monitor reviews to ensure best possible customer service is provided

Receptionist

• Aug 2014 - Oct 2014

-Answer and direct a high volume of customer telephone calls-Post daily cash sales to the company general ledger -List and tape customer checks and prepare for depositing-File parts and service invoices each day and send out customer copies

Sales Associate

• May 2013 - Nov 2013