Jessica White
Mortgage Loan Processor and Media Coordinator at Axiom Processing Experts- Claim this Profile
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Spanish Limited working proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Introduction to Incident Command System: IS-00100.b
FEMAApr, 2018- Sep, 2024 -
National Incident Management System (NIMS), An Introduction: IS-00700.a
FEMAApr, 2018- Sep, 2024 -
National Response Framework, An Introduction: IS-00800.c
FEMAApr, 2018- Sep, 2024 -
Emergency Planning: IS-00235.c
FEMAMar, 2018- Sep, 2024 -
Fundamentals of Emergency Management: IS-00230.d
FEMAMar, 2018- Sep, 2024
Experience
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Axiom Processing Experts
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United States
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Real Estate
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1 - 100 Employee
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Mortgage Loan Processor and Media Coordinator
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Nov 2021 - Present
*Serve as project manager for mortgage loan processing from initial submission to underwriting through closing by collaborating with multiple partners to execute loan files efficiently, meet deadlines, and maintain client satisfaction *Promptly respond to unexpected problems with client files by working with underwriters and borrowers to co-create solutions *Proactively review client files to identify potential risks to the loan closure process and escalate needs to all relevant parties *Owned Social Media strategy for Axiom; responsible for increasing online visibility and engaging client network through LinkedIn to grow sales
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Camden Property Trust
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United States
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Real Estate
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700 & Above Employee
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Leasing Consultant
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Sep 2020 - Oct 2021
*Managed over 860 apartments with over 1,200 residents across two communities - promoting satisfaction by promptly addressing a myriad of concerns & requests via in person, email, & phone communication.*Meticulously entered sensitive applicant / resident information into property management software & audited accounts monthly to ensure accuracy & compliance with company standards*Analyzed prospects' financial documents (including tax returns, tax forms, pay stubs, P&L statements, etc.) to determine eligibility for subsidized housing and to finalize the approval of tenant applications.*Used consultative selling techniques to effectively lease apartments by showcasing community features & tailoring the pitch to prospect needs.*Maintained a clear understanding of fair housing laws & used industry best practices that fostered consistent abidance of these laws in all prospect / resident interactions. *Utilized revenue management data and market research to make pricing recommendations during renewal negotiations.*Highest closing percentage among Leasing Consultants at College Park in Q1 2021 (38.0%) and among leasing consultants at Washingtonian in Q2 & Q3 2021 (>50.0%) - ending Q3 as one of the top 10 consultants in the region* Collaborated with team members to provide residents with "COVID-Safe" community events by partnering with local food trucks to cultivate a booked food truck calendar.
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American Airlines
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United States
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Airlines and Aviation
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700 & Above Employee
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Flight Attendant Trainee
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Feb 2020 - Mar 2020
Hired as an American Airlines Flight Attendant in September 2019. I began training in February 2020. Due to the COVID-19 Pandemic, I was furloughed indefinitely. Following this, I pursued other opportunities to marry my analytical background with my passions for sales, customer service, and real estate. Hired as an American Airlines Flight Attendant in September 2019. I began training in February 2020. Due to the COVID-19 Pandemic, I was furloughed indefinitely. Following this, I pursued other opportunities to marry my analytical background with my passions for sales, customer service, and real estate.
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Hershey Entertainment & Resorts Company
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United States
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Hospitality
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700 & Above Employee
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Server
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Jul 2019 - Oct 2019
* Guided guests through an extensive wine list and assisting in the selection based on food pairings.* Responsible for mixing a large variety of drinks such as specialty cocktails, traditional cocktails, and mixed drinks.* Provided high service standards in an upscale dining atmosphere.* Responded calmly & appropriately to customer complaints in accordance with company policies.* Successfully upsold customers on appetizers, entrées, & desserts. * Guided guests through an extensive wine list and assisting in the selection based on food pairings.* Responsible for mixing a large variety of drinks such as specialty cocktails, traditional cocktails, and mixed drinks.* Provided high service standards in an upscale dining atmosphere.* Responded calmly & appropriately to customer complaints in accordance with company policies.* Successfully upsold customers on appetizers, entrées, & desserts.
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University of South Carolina
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United States
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Higher Education
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700 & Above Employee
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Research Assistant
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Aug 2017 - May 2019
Research Assistant at the Hazards & Vulnerability Research Institute* Created accessible and user-friendly visualizations leveraging ArcGIS software to deliver impactful hazards insights for users* Worked in a myriad of large datasets using statistical analysis software and programming to clean, analyze, and present data* Collaborated to create natural hazard profiles that provide insights on spatial differences between regions in SC to determine hazard occurrences, losses, and appropriate mitigation efforts* Analyzed federal state of emergency funding and supporting qualitative data to deliver insights and recommendations to HVRI leaders, improve funds prioritization, and enhance public safety* Represented HVRI at the 2018 Natural Hazards Conference, presenting research to practitioners, academics, and policymakers* Delivered insights to HVRI Leadership for consulting with state and federal agencies on emergency management related policy.* Utilized Arc GIS software and the Social Vulnerability Index to analyze dam inundation layers following the 2015 SC floods in order to assess the vulnerability of the population present in the layers.* Collaborated with lab members to provide SCEMD with evacuation numbers following Hurricane Florence using SCDOT data.
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Danny's Pizza and Pasta
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United States
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Restaurants
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Server
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Jun 2016 - May 2019
* Engaged with customers through table, counter, & delivery service.* Adapted to both long-term organizational changes & day-to-day customer requests while delivering consistent & high-quality service.* Responded calmly & appropriately to customer complaints in accordance with company policies.* Wrote guests food orders on slips, memorized orders, & entered orders into complex POS system.* Successfully upsold customers on appetizers, entrées, & desserts.* Trained four new waiters/waitresses with three staying employed at Danny’s for at least 1 year.* Cleaned front-of-house & ensured compliance with SC health laws.
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Education
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2017 - 2019
University of South Carolina
Master of Science - MS, Geography -
2014 - 2017
Winthrop University
Bachelor's degree, Psychology
Community
