Jessica Brown Smith

Chief Operating Officer at Jewish Federation of Greater Pittsburgh
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Experience

    • Non-profit Organizations
    • 1 - 100 Employee
    • Chief Operating Officer
      • Jul 2021 - Present

    • Senior Director Of Development
      • Jul 2018 - Jul 2021

      Develop and implement a clear and compelling vision for growing the overall Financial Resource Development (FRD) for the Federation.Execute a comprehensive and diversified FRD strategic plan within an integrated philanthropy model which includes the community campaign, foundation, supplemental giving, corporate sponsorship, government, and missions. Manage the FRD team in raising $40+ million every year across all Federation income streams.Build and strengthen relationships with key volunteers to advance their connection to and involvement in FRD and the organization overall.Manage a departmental budget of over $200,000, which funds all development programming, donor outreach, engagement, donor, stewardship, and missions.Successfully lead a strategic planning process and resulting implementation of new strategic priorities. Show less

    • Director of Campaign and Financial Resource Development
      • Jul 2015 - Jun 2018

      Increased annual fundraising campaigns from 2010 – 2018 by 9%.Lead the implementation of a strategic priority to endow donor commitments to the annual campaign, contributing to a 35% growth in endowments.Provided leadership and strategic direction for newly established donor services department, dedicated to maintaining the integrity of the donor database and providing excellent customer service to all donors.

    • Campaign Director
      • Jul 2011 - Jun 2015

      Developed and implemented a strategic restructuring of all financial resource development operations to a collaborative model of fundraising across all income streams.Implemented a two-year training program to lead the Federation staff toward a collaborative model of financial resource development.Created systems for tracking and formalizing donor cultivation and stewardship activities. Maintained integrity of 18,000 account database.

    • Director of Campaign Operations
      • Jul 2008 - Jun 2011

      Strategized and implemented Pittsburgh Federation's Centennial Year activities, including raising nearly $500,000 in corporate sponsorship.

    • Marketing Manager
      • Jul 2005 - Jun 2008

      Led strategic development of all marketing materials and collateral for the Federation's financial resource development activities.Designed and implemented the Federation's first email and web strategy, including design of the first website, e-newsletters, e-vites, and e-philanthropy.Supervised the Community Campaign of the Annual Campaign, all donors giving under $1,000 and prospects

    • Campaign and Marketing Associate
      • Jun 2000 - Jul 2005

      Led the community level of the Annual Campaign consisting of over 4,000 donors and 5,000 prospects giving under $1000 with total contributions valued at over $500,000.

    • Marketing Associate
      • Jun 1997 - Jul 2000

      Implemented a direct mail campaign with a consistent response rate of over 30%.Directed all community phone-a-thons.Conceived of and executed all marketing materials for the Annual Campaign.

    • Account Coordinator
      • Sep 1994 - Dec 1996

Education

  • University of Colorado Boulder
    B.S. Advertising and Marketing, Business Administration and Management, General
    1989 - 1993

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