Experience

Nexstar Media

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• IT

  • Oct 2015 - Present



Monson Savings Bank

• Network Administrator

  • Sep 2007 - Oct 2015

  Windows Server 2013, 2008, MS Office 2007, 2010 and 2013, Core Bank Applications- Retail and Loan, Hyper V, Remote Desktop Applications, mobile technology, Exchange 2013, Lumension Patch Agent, Email encryption Build, maintain, patch servers Build, maintain, patch client pcs Research new software solutions Maintain network operation Manage inventory Provide solutions and technical support to employees’ issues with regard to hardware and desktop applications Provide training to associates Possess knowledge of TCP/IP protocol, LAN and WAN, MPLS Document solutions Show less



Applied Software Technologies

• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Technician

  • Apr 2007 - Aug 2007

  Respond to help desk service calls Provide on-site systems and support services to customer base Document and follow-up on help desk calls and field service Manage company computer equipment and inventory Assist sales staff in furnishing product specifications Possess knowledge of Lotus Notes, Windows Server 2003, MS Office 2003, Norton Antivirus, RDP, and Exchange Respond to help desk service calls Provide on-site systems and support services to customer base Document and follow-up on help desk calls and field service Manage company computer equipment and inventory Assist sales staff in furnishing product specifications Possess knowledge of Lotus Notes, Windows Server 2003, MS Office 2003, Norton Antivirus, RDP, and Exchange



Intempo Software

• United States
• Software Development
• 1 - 100 Employee

• Support Analyst

  • Jan 2001 - Apr 2007

  Provide onsite network installation and upgrades throughout the U.S. and Canada Troubleshoot network and software related issues within Unix and Windows environments Provide solutions and technical support to clients’ issues with regard to hardware and desktop applications Proficient in Windows 95/98/2000 and MS Office 97/2000/XP and SCO Unix Systems Consult with business owners regarding computer hardware and software applications Maintain customer databases Provide training to associates Possess knowledge of TCP/IP protocol, LAN and WAN Supply strong skills in a help desk environment Show less



Bickford's

• Supervisor

  • Aug 1997 - Jun 2001

  Supervised staff Administered cash flow Completed reports for cost analysis Provided superior customer service Supervised staff Administered cash flow Completed reports for cost analysis Provided superior customer service