Jessica Bridges

Operations Specialist at Everclear Enterprises, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Acworth, Georgia, United States, GE

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Operations Specialist
      • Oct 2022 - Present

    • Administrative Assistant
      • Jan 2022 - Oct 2022

    • Sous Chef
      • Nov 2021 - Jun 2022

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Accounting Department Manager
      • Dec 2015 - Nov 2021

    • Administrative Assistant
      • Oct 2008 - Nov 2015

      - Maintains and Updates Financial records/taxes - Builds and maintains existing client relationships. - Excels in fast paced growing company demanding organization, workflow management and prioritization skills. - Handles Acctg and Billing using Quick Books and Neat Receipts - Filing - Handles customer issues as they arise - Maintains and Updates Financial records/taxes - Builds and maintains existing client relationships. - Excels in fast paced growing company demanding organization, workflow management and prioritization skills. - Handles Acctg and Billing using Quick Books and Neat Receipts - Filing - Handles customer issues as they arise

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Customer Service Coordinator
      • Apr 2014 - Jun 2015

      Building and maintaining client relationships. - Successfully works with team to on-board new clients including developing and launching client online stores. - Responsible for supporting day-to-day client needs and questions. - Coordinates all project scheduling and communication with clients and internal departments. - Successfully leads and coordinates complex projects, including multi-property or corporate campaigns, multi-shipment bulk orders and in-depth design projects. - Provides training to new hires on the team. - Collaborates with internal teams to research, develop and produce new products for established clients. - Excels in fast paced growing company demanding organization, workflow management and prioritization skills. Show less

    • Corporate General Manager
      • Sep 1993 - Apr 2013

      Leads store operation and performance through store associate team. Responsible for achieving performance goals, company sales and profit objectives and staff development. Communicates Company's vision and provides direction to ensure store operation is aligned with the Company's Strategic Plan Recruits, hires, trains, and develops players for all in-store positions that can achieve Company Strategic Plan and initiative. Leads the introduction and execution of all sales and new product initiatives Builds store sales by cultivating relationships in the business community and initiating local store marketing campaigns Develops Holiday Store Plan to ensure sales and operational performance goals are achieved Ensures compliance with operational standards, company policies, and federal, state, and local laws and regulations. Upholds and enforces safety and security standards at all times Monitors sales growth and cost control of the store against the budgeted expectation and historical performance, to ensure that profit goals are met. Maintains and exceeds customer satisfaction to build brand loyalty Prepares sales forecasts along with production planning to ensure inventory management and proper ordering and receiving of product and supplies Completes all administrative duties for the store, including timely reporting of information and incidents. Presents a consistent professional image by maintaining all sanitation and appearance standards. Communicates and stays updated on all marketing and promotional materials. Executes marketing and sales programs following guidelines. Ensures a respectful workplace, which exhibits the company values. Creates and develops a high performance team that performs in harmony with Company Values. Trains others and performs all operational duties in the store. Recruiting, hiring, training, and developing employees. Experience in growing sales and providing excellent customer service.P&L statements. Show less

    • Team Manager
      • Nov 2003 - Jan 2006

      Maintained good communication between customers and sales reps Trained sales reps and managers and educated customers on evaluation tactics Created report set-up and maintained sales report logs and inventory Re-assigned orphan client Coordinated team meetings Responsible for building knowledge in new hires Maintained database of customers to include; service leases, new purchases, repeat business, address, phone number, etc. Maintained good communication between customers and sales reps Trained sales reps and managers and educated customers on evaluation tactics Created report set-up and maintained sales report logs and inventory Re-assigned orphan client Coordinated team meetings Responsible for building knowledge in new hires Maintained database of customers to include; service leases, new purchases, repeat business, address, phone number, etc.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • CSR
      • Apr 2001 - Mar 2003

      Wrote articles for the department newsletter Contacted customers to confirm service or orders (e.g., service follow-up, equipment service confirmation, parts delivery confirmation, service scheduling) Researched and resolved issues for customers, business partners, and company associates in order to expedite service installations or orders using information systems (e.g., KO systems, FedEx or UPS) Processed order information using Coca-Cola information systems to deliver data to customer, business partners and Company associates or to communicate demand for products or services. Expedited priority orders (e.g., distributor product, parts, equipment) using departmental processes and information in order to maximize customer satisfaction and equipment up-time. Received, recorded and responded to customer or consumer inquiries/feedback using database tools and documented best practices in order to provide improved service performance and/or to capture and report data to internal/external users. Show less

Education

  • Kennesaw State University
    Bachelor of Science (B.S.), Public Relations, Marketing, Advertising, and Applied Communication
    1998 - 2002
  • Kennesaw State University
    Master's degree, Education
    2006 - 2008

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