Jessica Branco

Customer Support Executive at Dishes
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Contact Information
us****@****om
(386) 825-5501
Location
JE
Languages
  • Español Native or bilingual proficiency
  • Portugués Professional working proficiency
  • Inglés Limited working proficiency
Skills

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Bio

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Credentials

  • Marketing and business strategy
    -

Experience

  • Dishes
    • Restaurants
    • 1 - 100 Employee
    • Customer Support Executive
      • Aug 2018 - Present

      - Encourage a positive work environment by consistently treating all employees and customers with respect and consideration. - I assisted clients with food selection, consultations and order customization requests. - Encourage a positive work environment by consistently treating all employees and customers with respect and consideration. - I assisted clients with food selection, consultations and order customization requests.

  • Princess Bakery
    • United States
    • Restaurants
    • Customer Support Executive
      • May 2017 - Jul 2018

      - Encourage a positive work environment by consistently treating all employees and customers with respect and consideration. - Shared best practices for sales and customer service with other team members to help improve service efficiency. - I assisted clients with food selection, consultations and order customization requests. - Use time efficiently when customers are not served, including cleaning bathrooms, tables and dishes. - Encourage a positive work environment by consistently treating all employees and customers with respect and consideration. - Shared best practices for sales and customer service with other team members to help improve service efficiency. - I assisted clients with food selection, consultations and order customization requests. - Use time efficiently when customers are not served, including cleaning bathrooms, tables and dishes.

  • Pfizer
    • Events Services
    • 1 - 100 Employee
    • Pharmacy Virtual Business Advisor
      • Mar 2015 - Oct 2016

      - Implemented a tool that aims to develop indicators, it is responsible for measuring the productivity of contact management vs. the profitability of 160 clients managed.- I made exhibitions with zero cost in approximately 15 independent pharmacies and 1 regional chain through the virtual route in 160 clients managed.- I answered an average of [60] calls per day attending clients' queries, solving problems and new tools product information.- I searched for personal responsibility opportunities for learning and development. Show less

    • Logistics Analyst
      • Mar 2013 - Mar 2015

      - Decrease the amount of promotional materials expired, achieving a saving of 26.6% in the monthly budget of each brand.- Tracked time spent on assignments each day for productivity reporting.

Education

  • Universidad Metropolitana (VE)
    Certificate in Marketing and Business Strategy, Marketing/Gestión de marketing, general
    2014 - 2015
  • Nueva Esparta University
    Bachelors ofBusiness Administration
    2008 - 2013

Community

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