Experience

Blue Sky Innovators

• United States
• Information Technology & Services
• 1 - 100 Employee

• HR Manager

  • Aug 2023 - Present



Boston Red Sox

• Sports Teams and Clubs
• 700 & Above Employee

• Fenway Ambassador

  • Jul 2022 - Present

  Boston, Massachusetts, United States



AMERICAN SYSTEMS

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Recruiter/HR

  • Nov 2019 - Aug 2023

  Boston, Massachusetts, United States -Initiated a career development program to further a need identified by employees for increased development. -Created a training on employee retention for managers and offered training on a quarterly basis. -Developed and oversaw a mentoring program to connect employee’s children with employees in their areas of interest and introduce them to American Systems as a potential employer. -Coached hiring managers on effective candidate outreach and interviewing. -Cultivated strong… Show more -Initiated a career development program to further a need identified by employees for increased development. -Created a training on employee retention for managers and offered training on a quarterly basis. -Developed and oversaw a mentoring program to connect employee’s children with employees in their areas of interest and introduce them to American Systems as a potential employer. -Coached hiring managers on effective candidate outreach and interviewing. -Cultivated strong relationships with managers to create a recruitment strategy to best address business needs. -Coached talent on resumes, interviewing and the hiring process to increase their marketability. -Trained and mentored junior recruiters to help them grow in their positions. -Created trivia questions for line managers to increase their knowledge on HR policies. -Stay up to date on employment law changes and advise managers when appropriate. -Created a high-volume full life-cycle hiring process that resulted in hiring over 60 Customer Service Representatives in a year including developing a structured interview script to provide more highly qualified candidates to the hiring manager and developing a typing test to better assess candidates at no additional cost to the organization. -Conducted formal training on searching resumes in our internal database to assist hiring manager’s in locating talent. -Served as the recruiter liaison with LinkedIn and worked with them to develop, promote and educate recruiters and hiring managers on LinkedIn Recruiter. -Provided full life-cycle recruiting, including reviewing resumes, screening candidates, conducting assessments, scheduling interviews, and preparing and negotiating offers for multiple positions including Program Managers, Engineers, Security Personnel, Contracts Administrators, Scientific Subject Matter Experts and Financial Managers. Show less



Financial Services Institute (FSI)

• Financial Services
• 1 - 100 Employee

• Senior Meetings Manager

  • May 2019 - Oct 2019

  Washington D.C. Metro Area The Financial Services Institute (FSI) was founded in 2004 with a clear mission: to ensure that all individuals have access to competent and affordable financial advice, products and services delivered by a growing network of independent financial advisors and independent financial services firms. -Oversaw planning for events of 20-650 attendees, including Capitol Hill Day conference and board meeting -Created a relationship with a new catering company increasing staff and attendee… Show more The Financial Services Institute (FSI) was founded in 2004 with a clear mission: to ensure that all individuals have access to competent and affordable financial advice, products and services delivered by a growing network of independent financial advisors and independent financial services firms. -Oversaw planning for events of 20-650 attendees, including Capitol Hill Day conference and board meeting -Created a relationship with a new catering company increasing staff and attendee satisfaction Show less



American College of Preventive Medicine (ACPM)

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Senior Manager, Meetings & Events

  • Jul 2017 - Apr 2019

  Washington D.C. Metro Area The American College of Preventive Medicine (ACPM) is a professional medical society of more than 2,000 physicians dedicated to improving the health and quality of life of individuals, families, communities and populations through disease prevention and health promotion. -Coordinated hiring process for, trained and mentored education manger and interns -Oversaw volunteer conference planning committee, including two conference chairs and eight track chairs -Convened conference… Show more The American College of Preventive Medicine (ACPM) is a professional medical society of more than 2,000 physicians dedicated to improving the health and quality of life of individuals, families, communities and populations through disease prevention and health promotion. -Coordinated hiring process for, trained and mentored education manger and interns -Oversaw volunteer conference planning committee, including two conference chairs and eight track chairs -Convened conference planning meetings, shared insights and updated senior leadership with information to create conference programming of over 40 educational sessions and over 200 speakers -Created, distributed and analyzed attendee surveys to make improvements in the conference and increased attendee satisfaction by 5% (from 89% to 94%) -Established and maintained positive working relationships with vendors including consultants and online services -Created and managed departmental budget of over $700,000 -Directed Annual Meetings of more than 700 attendees exceeding budgeted net profit by $140,000 -Consistently provided quality customer service support while serving as the main contact for members -Created, executed and distributed online marketing materials for the conferences -Led grant proposal process for a grant for the Agency for Healthcare Research and Quality securing $50,000 a year for a three year grant cycle, an increase of $15,000/year than in the past -Managed unique events, such as an annual 3-hour, 40-attendee Culinary Institute featuring in room preparation as well as a 100-attendee city trail hike

• Manager, Meetings, Education & Membership

  • Jun 2015 - Jun 2017

  Washington D.C. Metro Area

• Program Coordinator (Meetings, Membership & Development)

  • Oct 2014 - May 2015

  Washington D.C. Metro Area



Monumental Sports & Entertainment

• United States
• Spectator Sports
• 500 - 600 Employee

• Marketing, 50/50 & Guest Services Event & Game Day Staff

  • Sep 2013 - Jun 2018

  Washington D.C. Metro Area Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country owning and operating seven professional sports teams including the 2018 NHL Stanley Cup Champion Washington Capitals, the NBA's Washington Wizards and the WNBA's Washington Mystics. -Served as team lead for large game day events -Sold the most Kids Club memberships for all Marketing Game Day Staff



Washington Nationals

• United States
• Spectator Sports
• 500 - 600 Employee

• Box Office Ticket Seller

  • Mar 2014 - Sep 2016

  Washington D.C. Metro Area Major League Baseball 2019 World Series Champion Team -Provided excellent service to fans to fulfill their ticketing needs -Promoted Nationals deals with discretion to up-sell fans and generate the most revenue for the team -Employee of the Month my second month of work



Washington Commanders

• United States
• Spectator Sports
• 400 - 500 Employee

• Redskins Foundation Raffle Coordinator

  • Sep 2013 - Dec 2014

  Landover, MD -Communicated with four seller coordinators to manage 30 sellers and efficiently troubleshoot selling and staffing issues -Identified top sellers to promote best practices -Tracked and accounted for all cash -Promoted after first season to Raffle Coordinator -First 50/50 seller to sell over $1,000 worth of tickets in one game -Registered and trained volunteer sellers who in total sold over $10,000 of tickets in one game



The Calgary Stampede

• Canada
• Hospitality
• 300 - 400 Employee

• BMO Kids Zone Coordinator

  • Apr 2012 - Aug 2013

  Calgary, Canada Area The Calgary Stampede is a ten-day long celebration hosting over 1 million guests for the world's largest rodeo and one of Canada's largest outdoor music festivals. The purpose is to preserve and celebrate western heritage, culture, and community spirit. -Managed over 30 event employees and one Assistant Coordinator, including supervising, scheduling, training, payroll, and disciplining in the venue -Acted as primary liaison with sponsor, Bank of Montreal (BMO), to ensure that the… Show more The Calgary Stampede is a ten-day long celebration hosting over 1 million guests for the world's largest rodeo and one of Canada's largest outdoor music festivals. The purpose is to preserve and celebrate western heritage, culture, and community spirit. -Managed over 30 event employees and one Assistant Coordinator, including supervising, scheduling, training, payroll, and disciplining in the venue -Acted as primary liaison with sponsor, Bank of Montreal (BMO), to ensure that the kids zone best reflected their brand -Provided BMO representatives with daily reports of activities in the Kids Zone, including daily statistics of visitors to the area and for special events – over 10,000 guests visited the area throughout the Stampede -Managed distribution of over 5,000 pieces of promotional materials distributed to guests completing games/activities -Coordinated with 5 entertainment groups (including sport demonstrations, musical acts and character appearances) to ensure they stayed on schedule and had all necessary equipment -Assisted in design and layout of Kids Zone activities, including games/activity areas and performance stages, to best utilize the space available -Coordinated the BMO Power of Blue Grandstand “Fast Pass Lane” promotion, used by over 2,500 guests per event, including staffing, set-up, management of staff and clean-up Show less



University of Calgary

• Canada
• Higher Education
• 700 & Above Employee

• Marketing and Community Outreach Assistant for Athletics

  • Oct 2011 - Apr 2013

  Calgary, Canada Area -Designed, coordinated logistics and executed a school outreach program to promote healthy living in elementary schools and increase the presence of the University of Calgary athletics in the community -Managed and scheduled a student street team to promote University of Calgary Athletics at youth sporting events and on campus -Interacted and communicated with coaches, athletes and school representatives to ensure the school program ran smoothly for all -Tracked and reported all data… Show more -Designed, coordinated logistics and executed a school outreach program to promote healthy living in elementary schools and increase the presence of the University of Calgary athletics in the community -Managed and scheduled a student street team to promote University of Calgary Athletics at youth sporting events and on campus -Interacted and communicated with coaches, athletes and school representatives to ensure the school program ran smoothly for all -Tracked and reported all data and status updates to key stakeholders after events involved -Coordinated mascot and player appearances and autograph sessions at youth sporting events and Calgary Stampeders (CFL) events -Responded to and fulfilled approved donation requests -Directed audio and visual aspects of in-game promotions to ensure sponsors received proper recognition Show less



BNY Mellon

• United States
• Financial Services
• 700 & Above Employee

• Accounting Specialist

  • Dec 2010 - Aug 2011

  Everett, Massachusetts, United States



Boston Red Sox

• Sports Teams and Clubs
• 700 & Above Employee

• Fenway Ambassador

  • Mar 2010 - Aug 2011

  Greater Boston Area -Scheduled and lead fans with special circumstances on pre-game tours and batting practice visits -Collaborated with fan services department to fulfill special fan ticket requests -Assisted with pre-game ceremonies, including selecting, meeting and escorting participants onto the field -Aided with the execution of fundraising events including a road race, picnic in the park, start-of-the-season dinner and yard sale -Responded to fans queries in person, over the phone, and in… Show more -Scheduled and lead fans with special circumstances on pre-game tours and batting practice visits -Collaborated with fan services department to fulfill special fan ticket requests -Assisted with pre-game ceremonies, including selecting, meeting and escorting participants onto the field -Aided with the execution of fundraising events including a road race, picnic in the park, start-of-the-season dinner and yard sale -Responded to fans queries in person, over the phone, and in writing -Operated Boston Red Sox switchboard and served as the face of the front office -Recorded fan requests and team responses utilizing custom data tracking program -Tracked and responded to player mail Show less



New Balance

• United States
• Sporting Goods Manufacturing
• 700 & Above Employee

• Charitable Programs Intern

  • Apr 2010 - Oct 2010

  Greater Boston Area -Coordinated corporate match program including verifying and organizing information, requesting checks and composing letters to organizations receiving matching funds -Responded to and compiled grant declinations in a custom grant management database -Tracked company’s charitable giving to provide information on impact -Assisted in organizing employee volunteer events including a river clean up and Susan G. Komen Race for the Cure



Chicago Blackhawks

• United States
• Spectator Sports
• 200 - 300 Employee

• Community Relations Intern

  • Sep 2009 - Dec 2009

  -Managed coach’s and player’s wives room to ensure that their needs were met as best as possible -Assisted with in game community relations initiatives including sale of Kids Club memberships to promote the Blackhawks organization to young fans



Nashville Predators

• Spectator Sports
• 300 - 400 Employee

• Community Relations Intern

  • Jun 2009 - Sep 2009

  -Contacted Community Relations Departments of other Major League level professional teams to learn about their major fundraisers in order to improve the Predators’ fundraisers -Aided marketing department with large scale events including equipment sale and “Day at the Zoo”, and smaller scale events such as running a game table with promotional items at a corporate event -Assisted in organization and execution of fundraising events including golf tournament, gala and wine… Show more -Contacted Community Relations Departments of other Major League level professional teams to learn about their major fundraisers in order to improve the Predators’ fundraisers -Aided marketing department with large scale events including equipment sale and “Day at the Zoo”, and smaller scale events such as running a game table with promotional items at a corporate event -Assisted in organization and execution of fundraising events including golf tournament, gala and wine tasting -Contacted community relations departments of professional teams to gather best practices -Participated in community outreach activities such as ice skating with underprivileged children and reading buddies -Researched “Hockey Fights Cancer” initiative best practices to improve the its execution and effectiveness -Visited team foundation grant recipients organizations to ensure funds were being used properly and to offer additional support Show less



Northwestern University

• Marketing Assistant for Baseball/Sports Marketing Club Member

  • Apr 2007 - Sep 2009

  Greater Chicago Area -Organized and implemented Student Day including giveaways, in-game contests and free food increasing student attendance -Implemented promotions pre-game and in between innings to engage and promote sponsors -Arranged onsite marketing materials, distributed promotional items and provided customer service -Advertised events through Facebook and on-campus fliers to increase exposure of school’s sports teams -Coordinated music and sound effects during games



Relay Worldwide

• United States
• Advertising Services
• 1 - 100 Employee

• Marketing Intern

  • Jun 2008 - Aug 2008

  Greater Chicago Area -Assisted with client services for McDonald’s sponsorship of the Chicago Cubs by ensuring that contract agreements were carried out and providing proof through photo documentation -Reconciled budget for multiple aspects of a marketing initiative -Supervised McDonald’s street team employees to ensure activation was executed correctly and to reach largest audience possible -Aided with planning and coordinating events promoting client’s (Jim Beam’s) Sauza products -Researched and… Show more -Assisted with client services for McDonald’s sponsorship of the Chicago Cubs by ensuring that contract agreements were carried out and providing proof through photo documentation -Reconciled budget for multiple aspects of a marketing initiative -Supervised McDonald’s street team employees to ensure activation was executed correctly and to reach largest audience possible -Aided with planning and coordinating events promoting client’s (Jim Beam’s) Sauza products -Researched and created PowerPoint presentations about competitor information for client Show less