Guest Experience Officer

• Jun 2021 - Present

• Deliver excellent customer service on-site for various events and daily operations at Taronga including ticketing and validation entry points. • Communicate Taronga’s wildlife conservation messages to zoo guests.• Collaborate with adult and youth volunteers to ensure all guests have a safe and memorable experience.

High Ropes Instructor

• Sep 2019 - Jul 2021

• Delivered customer safety briefings and harnessing lessons for adults and children• Implement site safety controls including regular course checks and surveillance.• Attend to and perform rescues for climbers requiring assistance on courses.• Reception included creating and processing bookings, operating the cash register, answering, and directing phone calls and replying to emails.

Pool lifeguard/ Aquatic Attendant

• Oct 2018 - Present

• Patrol pool area, ensuring the safety of all patrons in and around the pool. • Perform routine water tests and daily checks of first-aid equipment including checking the defib and oxygen tank levels. • Reception including operating the cash register, answering phone calls, managing member bookings, and selling merchandise. • Patrol pool area, ensuring the safety of all patrons in and around the pool. • Perform routine water tests and daily checks of first-aid equipment including checking the defib and oxygen tank levels. • Reception including operating the cash register, answering phone calls, managing member bookings, and selling merchandise.

Placement Student Research Assistant

• Oct 2019 - Jan 2021

• Assisted Dr Catherine Price on a research project aimed at generating a systematic map of data to develop a targeted and non-invasive conservation tool for pest management using olfactory cues. • Assessed and screened over 10,000 articles using an online database management system ‘CADIMA’. • Data entry of wildlife survey results for the NSW National Parks and Wildlife Services. • Assisted Dr Catherine Price on a research project aimed at generating a systematic map of data to develop a targeted and non-invasive conservation tool for pest management using olfactory cues. • Assessed and screened over 10,000 articles using an online database management system ‘CADIMA’. • Data entry of wildlife survey results for the NSW National Parks and Wildlife Services.

Placement Student Farm Hand

• Nov 2020 - Nov 2020

• Gained first-hand experience in cattle husbandry and calving practices including drenching, vaccinating, tick treatment and health checks. • Performed general farmhand work including mustering, tractor driving and general land management. • Gained first-hand experience in cattle husbandry and calving practices including drenching, vaccinating, tick treatment and health checks. • Performed general farmhand work including mustering, tractor driving and general land management.

Placement Student Animal Attendant

• Jan 2020 - Jan 2020

• Provided care, husbandry, exercise and enrichment of all cats and kittens in the rehoming area. • Assisted with maintaining daily animal health records and provided feed and medications per individual requirements. • Cleaned and disinfected boarding facilities including enclosures, play areas and bedding. • Provided care, husbandry, exercise and enrichment of all cats and kittens in the rehoming area. • Assisted with maintaining daily animal health records and provided feed and medications per individual requirements. • Cleaned and disinfected boarding facilities including enclosures, play areas and bedding.

Placement Student Farm Hand

• Oct 2019 - Nov 2019

• Gained first-hand experience in sheep and cattle husbandry including drenching, tail docking, vaccination, body condition scoring, ear tagging, weighing, using the ‘crush’ and low-stress handling. • Maintained accurate animal health records including animal weights as well as timing of vaccinations and parasite treatment and control. • Gained first-hand experience in sheep and cattle husbandry including drenching, tail docking, vaccination, body condition scoring, ear tagging, weighing, using the ‘crush’ and low-stress handling. • Maintained accurate animal health records including animal weights as well as timing of vaccinations and parasite treatment and control.

Aquatic Attendant

• Feb 2018 - Sep 2019

• Patrol pool area, ensuring the safety of all patrons in and around the pool. • Perform routine water tests and daily checks of first-aid equipment including checking the defib and oxygen tank levels. • Reception including operating the cash register, answering phone calls, managing member bookings, and selling merchandise. • Patrol pool area, ensuring the safety of all patrons in and around the pool. • Perform routine water tests and daily checks of first-aid equipment including checking the defib and oxygen tank levels. • Reception including operating the cash register, answering phone calls, managing member bookings, and selling merchandise.

Sales Assistant

• Sep 2015 - Oct 2016