Insurance Follow-Up Manager

• Aug 2023 - Present

Billing and Collections Manager

• Oct 2020 - Apr 2023

Denial Unit Coordinator

• Mar 2018 - Oct 2020

Developed a Denial Management program by building a team and streamlining processes through partnership with clearinghouse to help build a denial management system resulting in a 50% denial write off reduction within the first year. Developed relationships with Payer Provider Relations. Successfully negotiating settlements on issues that could not be resolved through normal avenues. Reputation for very successful appeal win ratio and amongst payers as a credible source when issues are brought to negotiations. Show less

Online Adjunct Instructor

• May 2017 - Dec 2018

Filled in as an adjunct for previously taught courses while Program Director until a replacement could be found.

Medical Assistant Program Director

• Jul 2014 - May 2017

Complete overhaul of the current program within 12 months to pass the on campus CAAHEP program certification without any deficiencies to include a diploma and associate degree pathway. Designed new curriculum, including hybrid courses, to meet and surpass the program minimum criteria. Mentored students in career path development. Met and surpassed every program goal set by accrediting body.

School Nurse

• Jul 2013 - Jun 2014

Oversaw 500+ student medication, allergy, dietary care plans and daily medical needs. Assessed care and whether to get immediate care or send students home. Managed vaccine records, medical and religious exemption status. Care plans for education of students/staffs as well integral part of IEP/504 student needs plans. Reported cases of suspected abuse/neglect and worked closely with DHS, administration and school counselors to ensure student safety. Provided education to students based on grade/learning levels of important hygiene lessons. Managed care for students with special medical needs to attend school activities including off campus school field trip/activities. Show less

Clinical Coordinator - RN

• Mar 2012 - May 2013

Oversaw business operations for the Meridian branch of the Private Duty Nursing company. Managed 100+ contract CNA/NA’s to meet business demands. Assessed patient needs and recommended plans of care to help families assist loved ones in their own home to remain at home and autonomous as possible. Exceeded business goals for hours billed each month surpassing and maintaining record highs and exceeding those of the corporate office. Oversaw business operations for the Meridian branch of the Private Duty Nursing company. Managed 100+ contract CNA/NA’s to meet business demands. Assessed patient needs and recommended plans of care to help families assist loved ones in their own home to remain at home and autonomous as possible. Exceeded business goals for hours billed each month surpassing and maintaining record highs and exceeding those of the corporate office.

Flu/Wellness RN

• Aug 2009 - Sep 2010

Independently set up wellness clinics at employer sites and provided health screenings/education to employees. Worked with team to set up H1N1 vaccine sites to vaccinate all ages serving as many as a 1000+ in a major site. Worked independently to set up smaller vaccine clinics at local public businesses. Contracted out to work with the Manasses Health Department for several months to provide vaccines to the public. Independently set up wellness clinics at employer sites and provided health screenings/education to employees. Worked with team to set up H1N1 vaccine sites to vaccinate all ages serving as many as a 1000+ in a major site. Worked independently to set up smaller vaccine clinics at local public businesses. Contracted out to work with the Manasses Health Department for several months to provide vaccines to the public.