Director of Paid Media

• Aug 2022 - Present

Paid Media Team Lead

• Aug 2021 - Sep 2022

Senior Paid Media Strategist

• Oct 2019 - Jul 2021

Digital Marketing Manager

• Oct 2016 - Oct 2019

• Successfully managed up to $250,000 per month in paid media spend across all social channels. • Helped grow Lurn's digital education platform from market release to 272,000 members worldwide in less than 1.5 years.• Led a small globally distributed team of copywriters, media buyers, and contractors.• Created a 68 lesson course inside Lurn's education platform on Youtube advertising.• Assisted in product management for new product releases.

Customer Experience Manager

• Sep 2015 - Oct 2016

• Responsible for creating a positive brand experience for Lurn students. • Led a globally distributed team of 10 team members in community management, customer support, and product launches.

Virtual Assistant

• 2014 - 2015

Concierge: • Primary bridge of communication between customers and Buying Assistants. • Responsibilities included: managing the team of buying assistants, responding to customer inquiries and complaints, completing purchase orders, and troubleshooting issues via live chat. Buying Assistant: • Executed a variety of tasks based on client requests. • Responsibilities included: researching and booking travel itineraries and hotel accommodations, scheduling appointments, making reservations, conducting consumer research, and completing purchase orders. Show less

Customer Order Coordinator

• May 2013 - Oct 2013

•Inside sales support point of contact for six sales representatives with sales territories worldwide. •Responsible for preparing quotes, providing customers with delivery and lead time, coordinating payment schedules and shipments, processing orders, and assisting with B2B marketing efforts. •Inside sales support point of contact for six sales representatives with sales territories worldwide. •Responsible for preparing quotes, providing customers with delivery and lead time, coordinating payment schedules and shipments, processing orders, and assisting with B2B marketing efforts.