Experience

CartONG

• France
• Non-profit Organizations
• 1 - 100 Employee

• Information Management Officer

  • Apr 2023 - Present



WeWorld Onlus

• Italy
• Non-profit Organizations
• 200 - 300 Employee

• M&E Officer

  • Jan 2021 - Apr 2023

• Country Coordinator Assistant

  • Jan 2020 - Jan 2021



NGO CO.P.E. Cooperazione Paesi Emergenti

• Italy
• International Affairs
• 1 - 100 Employee

• Intern

  • Nov 2019 - Dec 2019



Hertz Italia

• Italy
• Travel Arrangements
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2018 - Oct 2018



Cooperativa Sociale Rinnovamento O.N.L.U.S.

• Bergamo Area, Italy

• Language Mediator and Manager of an asylum-seeker reception centre

  • Nov 2016 - Mar 2018

  - Language mediator in juridical, medical, social and institutional contexts for anglophone and francophone asylum seekers coming from Mali, Ghana, Nigeria, Guinea, Senegal, Burkina Faso, Cote d'Ivoire and Cameroon. - Italian teacher and literacy teacher (for A0, A1, A2 Italian level) - Person responsible for taking care of asylum seekers' juridical and institutional position. I mediate between the Italian institutions and the refugees, especifically concerning the formalization of their asylum applications, their six-month resident permits, their inscription to the Italian National Health Service, their appeal to the court of first instance and to the court of appeal against the territorial commission's decision, the relation with their lawyers, the doctors and the authorities (questura, prefettura, carabinieri) - Person responsible for their integration in the local society though social works, schools, collaboration with the local authorities (majors), banks, associations and job centers. - Person appointed to representative of the company in the summits with the local city councils and the Government delegates regarding the immigration topic - reception system, integration and managing in our territory. Show less



Ristorante La Fonte

• Monasterolo del Castello, Bergamo

• Waitress

  • Jul 2014 - Aug 2017

  Except from September 2015 to June 2016, I was working there and I were especially dealing with welcoming and taking care of foreign customers. I was appointed to head waitress, so I was responsible of taking and transmitting orders to the kitchen staff. I was one of the three supervisors of the main room who must be capable of advising customers and recommending wine and plats, as well as of interpreting customers' tastes and desires (allergies included). Except from September 2015 to June 2016, I was working there and I were especially dealing with welcoming and taking care of foreign customers. I was appointed to head waitress, so I was responsible of taking and transmitting orders to the kitchen staff. I was one of the three supervisors of the main room who must be capable of advising customers and recommending wine and plats, as well as of interpreting customers' tastes and desires (allergies included).



I viaggi dello Sciamano

• Endine Gaiano, Bergamo, Italy

• Intern in a Travel Agency

  • Jun 2012 - Jul 2012

  I dealt with both the front office - booking flights and hotels, and sport and cultural event tickets - and the back office, managing invoices, bank transfer, catalogs' agents and others. I dealt with both the front office - booking flights and hotels, and sport and cultural event tickets - and the back office, managing invoices, bank transfer, catalogs' agents and others.