Experience

Eccel Technology Ltd

• United Kingdom
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Operations Director

  • Jun 2023 - Present

• Operations Manager

  • Jun 2022 - Present

  Leicestershire, England, United Kingdom



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Merchandiser

  • Aug 2021 - Jun 2022

  In August 2021 I was promoted to Merchandiser on the Home division. I was responsible for the Home Fragrance and Beauty department and managing 3 assistant merchandisers. It was my role to help create and implement strategies for the department, plan the critical path for each category and ensure margin and spend targets were accurately forecast and met. I would take ultimate responsibility for setting budgets pre season, presenting selection meetings and providing trade reports, as… Show more In August 2021 I was promoted to Merchandiser on the Home division. I was responsible for the Home Fragrance and Beauty department and managing 3 assistant merchandisers. It was my role to help create and implement strategies for the department, plan the critical path for each category and ensure margin and spend targets were accurately forecast and met. I would take ultimate responsibility for setting budgets pre season, presenting selection meetings and providing trade reports, as well as liaising with senior team members and directors in retail VM, branded, product systems and other departments on Home to update them on upcoming projects and challenges. It was important for me to work closely with my Buyer, Designer and senior Technologist to provide a well forecast range with sufficient stock to back the trends, working with the best suppliers in the industry. It was also important to me to be able to remain reactive to trends, whilst also ensuring good stock cover on best selling lines. During my time on the department we significantly improved stock levels and delivery issues we had faced during the pandemic, shortened lead times by utilising a better supply base, restructured and analysed a category to relaunch a brand new range and also oversaw the launch and analysis of a high profile new category, Skincare.

• Assistant Merchandiser

  • Aug 2016 - Aug 2021

  Enderby, Leicestershire As an Assistant Merchandiser on Men's Socks and Loungewear, I analysed current and previous sales to forecast future sales, ensuring I bought enough stock to fulfil those and making decisions on how to increase sales. I produced and presented trade packs weekly to analyse sales and make decisions going forward on how to improve the ranges. I liaised daily with suppliers, negotiating and pushing them to produce the best products and deliveries, challenging them to help us introduce the latest… Show more As an Assistant Merchandiser on Men's Socks and Loungewear, I analysed current and previous sales to forecast future sales, ensuring I bought enough stock to fulfil those and making decisions on how to increase sales. I produced and presented trade packs weekly to analyse sales and make decisions going forward on how to improve the ranges. I liaised daily with suppliers, negotiating and pushing them to produce the best products and deliveries, challenging them to help us introduce the latest trends as quickly as possible, and dealing with difficult issues as I felt necessary.

• Trainee Merchandiser

  • Jul 2015 - Aug 2016

  Enderby, Leicestershire As a Trainee Merchandiser at Head Office on Men's Tailoring, my primary focus was to ensure deliveries were well managed - they were planned well, any issues which arose were quickly dealt with and deliveries arrived on time and were then allocated to required stores. As I progressed, I became more involved with planning new ranges for new seasons, carrying out analysis to specifically understand which areas of the department were and weren't working and making suggestions for ways to… Show more As a Trainee Merchandiser at Head Office on Men's Tailoring, my primary focus was to ensure deliveries were well managed - they were planned well, any issues which arose were quickly dealt with and deliveries arrived on time and were then allocated to required stores. As I progressed, I became more involved with planning new ranges for new seasons, carrying out analysis to specifically understand which areas of the department were and weren't working and making suggestions for ways to improve our product and increase sales. I moved teams to Men's Soft Accessories after 9 months and was then promoted after 3 months on this team to Assistant Merchandiser, having had more exposure to selection meetings and being more involved in the selection process.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Loyalty Assistant

  • Nov 2014 - Jul 2015

  Working in the home shopping department to focus on the customers. My role was to audit customers’ shopping to spot errors, call customers with complaints and make the right decision for the customer and also manage picking staff to ensure high standards were maintained and customers complaints were dealt with with individual pickers. I was also signed on as a manager. completed all workshops and undertook different projects in areas I was given accountability for.



Sheffield City Trust

• United Kingdom
• Health, Wellness & Fitness
• 100 - 200 Employee

• Front of House Assistant

  • Sep 2011 - Jun 2014

  Sheffield, United Kingdom Greeting customers, working in a kiosk or bar, stewarding events to ensure safety and cashing up tills.



The University of Sheffield

• Higher Education
• 700 & Above Employee

• Support Worker

  • Sep 2011 - Jun 2014

  Sheffield Taking comprehensive notes in lectures for disabled and dyslexic students, copying up notes or photocopying for others, respecting student confidentiality where applicable and exercising discretion where necessary.