Experience

Mission Mountain Enterprises
• United States
• Civic and Social Organizations
• 1 - 100 Employee
• Behavior Support Specialist

  • Sep 2017 - Present
• Day Program Lead

  • Aug 2013 - Jul 2017

  Primary responsibility is running the day to day operations of a Work Activity Day Center, for approximately 32 Adults with developmental disabilities. This includes supervising 15 employees and their daily needs for a program centered on the care of Adults with developmental disabilities. Daily duties ranging from scheduling, money management for outings and day to day running of individualized programs, dividing up labor based on each person's strengths and weakness and making sure the building is maintained. Show less



Vigo County Dispatch

• 9-1-1 Dispatcher

  • May 2011 - Jul 2013

  Included but not limited to maintaining responder safety, dispatching the proper agencies in response to requests for assistance by the public and aiding in dispatching and coordinating the agencies in accomplishing their official duties, gather emergency and non-emergency related information; determine actions, assist callers and dispatch appropriate responses; maintain logs and records; and provide information to service units and agencies. Answer multi-telephone lines and radios. Activate pagers, siren, warning systems and notify people and agencies of needs of services Show less



Lake County Montana

• 9-1-1 Director

  • May 2007 - Aug 2010

  Included but not limited to assuming full operational responsibility for the Emergency Dispatch Center, maintaining protocol with responder safety at the forefront, investigating and resolving service or personnel-related complaints: training, assigning, reviewing and evaluating work of assigned staff; reporting repair needs of equipment; supervising the maintenance of equipment as needed. Serve as a dispatcher as needed. Plan and perform dispatch coordination to assure smooth, timely and efficient dispatch operations. Compose and prepare memos, reports and other written material as needed for the center. Evaluate dispatchers, participate in the hiring process, provide proper scheduling of personnel; receive and approve or disapprove leave requests; train and make work assignments, monitor dispatcher performance; resolve complaints and issue and initiate disciplinary actions. Interact with visitors personally and by telephone; interpret policies, directive, and codes; receive and process requests and complaints from the public and route individuals to proper departments or personnel as appropriate. Research and prepare technical and administrative reports, oversee staff development and evaluate training activities. Answer questions and release requested records in conformance with office policies and procedures to the courts. Enter wanted persons, stolen vehicles and other information into the law enforcement information networks. Coordinate and develop agreements for communication services for all contracted Police, Fire and EMS agencies. Maintain and update standard operating procedures for the communications center. Troubleshoot problems and respond to questions and inquiries from other departments’ staff and citizens. Assure the staff understand and comply with all policies and procedures of the communications center. Build and maintain positive working relationships with co-workers. Interact with the public using principles of good customer service. Show less

• Lake County Sheriffs Office

  • Apr 2003 - May 2007

  Included but not limited to maintaining responder safety, dispatching the proper agencies in response to requests for assistance by the public and aiding in dispatching and coordinating the agencies in accomplishing their official duties, gather emergency and non-emergency related information; determine actions, assist callers and dispatch appropriate responses; maintain logs and records; and provide information to service units and agencies. Answer multi-telephone lines and radios. Maintain computers, CAD system, and web-based mapping and other communications equipment. Activate pagers, siren warning systems and notify people and agencies of needs of services. Assisting in training new dispatchers, perform quality control for all records entered into CJIN/NCIC database, monitor jail cameras and perform matron duties as needed for the detention center Show less