Experience

EBMS

• United States
• Health, Wellness & Fitness
• 100 - 200 Employee

• Billing Supervisor

  • Mar 2022 - Present

• Billing Supervisor

  • Mar 2022 - Present



Imagine360

• United States
• Insurance
• 400 - 500 Employee

• Billing Specialist

  • Jul 2020 - Mar 2022

  At Imagine360, we are fixing health insurance. We put control back in your hands, helping members and employers navigate through the clutter and chaos of healthcare, while providing deep cost savings that protect everyone’s well-being and budgets. Imagine360 is way more than a health plan. It’s a promise. At Imagine360, we are fixing health insurance. We put control back in your hands, helping members and employers navigate through the clutter and chaos of healthcare, while providing deep cost savings that protect everyone’s well-being and budgets. Imagine360 is way more than a health plan. It’s a promise.



EBMS

• United States
• Health, Wellness & Fitness
• 100 - 200 Employee

• Senior Eligibility System Specialist

  • Aug 2018 - Jan 2022

• Eligibility and ACA Administrator

  • Feb 2016 - Aug 2018



ACL Combustion, Inc.

• Billings, Montana

• Office Receptionist/Technician

  • Oct 2012 - Jan 2016

  Answer Phones and interact with customers, support monthly inventories, support customer quotes and proposals, deliver customer orders, conduct filing, maintain office supplies, general office duties, assist with sales orders/packing slips, support oil and gas shows Answer Phones and interact with customers, support monthly inventories, support customer quotes and proposals, deliver customer orders, conduct filing, maintain office supplies, general office duties, assist with sales orders/packing slips, support oil and gas shows



Amwins Connect

• United States
• Insurance
• 200 - 300 Employee

• Assistant Manager - Large Group Self-Funded

  • May 2010 - Oct 2012

  Billing, administration, and enrollment of insurance for Self-Funded groups. Set up of LIN/CEW online enrollment through LuminX. Administration of HRA groups and issue debit cards.

• Account Administrator

  • May 2007 - May 2010

  Provide administrative services to clients and assistance to management and staff. Tasks include: process all enrollment transactions, stay informed about benefits, products, laws, regulations, systems, and procedures, analyze and approve on-line enrollment transactions, assist members with website questions.



X

• Telecommunications
• 1 - 100 Employee

• Technical Support Representative/Call Desk Support Technician

  • Sep 2005 - Mar 2007

  Tasks included trouble shooting high speed internet and digital phone connections with customers in a technical call center environment. Other tasks included diagnosis of email, webmail, webpage, and other internet issues. Technical tools used included computer based diagnostic tools and event logging tool. Tasks included trouble shooting high speed internet and digital phone connections with customers in a technical call center environment. Other tasks included diagnosis of email, webmail, webpage, and other internet issues. Technical tools used included computer based diagnostic tools and event logging tool.



H-E Parts Crown

• Billings (Lockwood), MT

• Domestic Sales Representative

  • Dec 2003 - Mar 2005

  Account Manager, US accounts. Developed quotes and processed confirmed orders into a sales management tool. Assisted with the management of overseas accounts and other tasks as needed. Account Manager, US accounts. Developed quotes and processed confirmed orders into a sales management tool. Assisted with the management of overseas accounts and other tasks as needed.



Murphy Switch of CA

• Palmdale, CA

• Customer Service Representative

  • Jun 2000 - Dec 2000

  Assisted customers with phone orders. Entered the orders into the company sales management tool. Assisted with order processing as needed. Assisted customers with phone orders. Entered the orders into the company sales management tool. Assisted with order processing as needed.



Tsantes Photography

• Alexandria, VA

• Photographer's Assistant

  • Oct 1993 - Jun 1999

  Helped with cropping negatives, arranging photos in albums, and on-site photography. Helped with cropping negatives, arranging photos in albums, and on-site photography.



Blockbuster

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Feb 1998 - Nov 1998

  Skills used included: Ordering and keeping up with stock, inventory, scheduling, handling collections calls, customer relations, responsible for opening and closing the store, deposits, register counts and safe counts. Skills used included: Ordering and keeping up with stock, inventory, scheduling, handling collections calls, customer relations, responsible for opening and closing the store, deposits, register counts and safe counts.