Experience

Lorenz Conveying Products

• Canada
• Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • sept. 2021 - - aujourd’hui



Genedco

• Greece
• Strategic Management Services

• Office Assistant

  • sept. 2020 - sept. 2021



TJX Canada/Winners Merchants International L.P.

• Sales and Cash Office Associate

  • août 2019 - nov. 2020



ALTA GROUP

• Netherlands
• Chemical Manufacturing
• 1 - 100 Employee

• Business Development Representative

  • févr. 2014 - févr. 2018

  •Responsible for 125-150 Outbound contacts to customers from different target groups of the 5 dealerships•Perform several target campaigns on daily basis including service and sales•Complete appointment bookings for 7 dealerships, while making service and recall recommendations as per Nissan Canada and Infiniti Canada•Responsible for communicating accurate information to customers based on each dealerships preferences and procedures •Constantly communicating with Frontline staff at locations to ensure an exceptional customer experience•Providing excellent customer service as first point of contact •Knowledgeable in DealerMine and ADP/CDK CRM softwares•Gained valuable CRM skills by communicating and serving customers on a daily basis.



TJX Canada

• Canada
• Retail
• 700 & Above Employee

• Cash Office and Customer Service Associate

  • sept. 2008 - mai 2014

  •Trained in areas of sales, customer service, jewellery, cash office and warehouse•Prepare daily and weekly store deposits, as well as coin orders•Complete required paperwork and filing of documents•Completed all closing and opening cash office procedures during store relocation•Adept at working in a team work environment•Utilize organizational skills to create an efficient working environment•Ordered office and janitorial supplies for store •Trained in areas of sales, customer service, jewellery, cash office and warehouse•Prepare daily and weekly store deposits, as well as coin orders•Complete required paperwork and filing of documents•Completed all closing and opening cash office procedures during store relocation•Adept at working in a team work environment•Utilize organizational skills to create an efficient working environment•Ordered office and janitorial supplies for store