Volunteer Development Coordinator

• Jun 2021 - Present

Customer Care Coordinator

• Oct 2019 - Present

First impression of the organization. Acquiring knowledge to assist volunteers, parents and community members.

Central Real Estate Expert/Inside Sales

• Jan 2019 - Jul 2019

Conducted new employee group training on brand, scripts, objection handling, and proprietary CRM software. Responded to and managed inbound calls, emails and chats from all internet lead sources, sign calls and company websites. Spoke with potential customers regarding our value proposition and how it could benefit them. Handled questions and objections raised during the conversations. Scheduled appointments for Listing and Buying Agents. Assisted Purplebricks Agents and external real estate agents to utilize our systems effectively. Provided the team with new information and best practices via email communication. Consistently met goals of booked appointments and quality of reviewed calls. Show less

Realtor

• Aug 2015 - Jan 2019

Showed residential properties and advised homebuyers on purchase procedures. Provided timely follow-up during all phases of property search and purchase. Personally communicated with lenders, home inspectors, pest control operators, escrow companies, and other stakeholders in the process to ensure that all terms and conditions of purchase agreement were met before closing. Prepared documents such as Purchase Agreement, disclosures for clients. Provided technology training for Realtors in my office on productivity tools such as Brivity, and G-Suite. Show less

Substitute Teacher

• Mar 2016 - Jan 2018

Utilized existing curriculum and incorporated proven, creative teaching methods, fostering active learning. Implemented lesson plans in a manner that is digestible to the different learning styles. Developed and adjusted curriculum as needed to benefit learners. Utilized existing curriculum and incorporated proven, creative teaching methods, fostering active learning. Implemented lesson plans in a manner that is digestible to the different learning styles. Developed and adjusted curriculum as needed to benefit learners.

Intern

• Aug 2012 - Jan 2013