Project Estimator

• Jul 2023 - Present

Office Temporary

• Jun 2023 - Present

Business Owner

• Jan 2017 - Present

Professional cat and dog pet sitter. Dog walker - providing walking services to all breeds and sizes of canine. Providing immediate medical care and medicine administration to numerous furry clientelle, such as pill administration, quarantine, and syringe feeding. Animal behavior consulting and initial temperament consultations. Dog and Cat Trainer in training - working toward certification in basic obedience with future plans of specialization. Professional cat and dog pet sitter. Dog walker - providing walking services to all breeds and sizes of canine. Providing immediate medical care and medicine administration to numerous furry clientelle, such as pill administration, quarantine, and syringe feeding. Animal behavior consulting and initial temperament consultations. Dog and Cat Trainer in training - working toward certification in basic obedience with future plans of specialization.

Shift Supervisor

• Jan 2017 - Jun 2023

Operations Management Inventory Management Systems (IMS) control - in charge of ordering supplies and product for sale, assisting in overseeing incoming and outgoing product, and providing information to fellow management team members on product trends. Team Leader, providing guidance and consistent feedback to Partners during hours of operation. Leads teams of upwards of 10 workers at a time to meet daily sales goals and Customer expectation Certified Starbucks Trainer. • Provides consistent feedback and develops improved skill sets to partners of all skill levels, tenure, and ability: • Has individually developed customized training plans to fit the needs of over 24 trainees; • Developed at least 8 high performing Certified Barista Trainers; • Able to maintain consistent timelines for at least 6 partners at a time to meet training goals; • Uses Starbucks tools, such as Barista Basics Activity Guides, and operational tools on floor; and • Adjusts training plans and trainee milestones to support business needs Identifies potential talent in Partners, resulting in the development of Shift Supervisors and Barista Trainers in two different districts. o Elevated the craft of over 60 Partners to ensure quality in all drinks given to customers; o Expands and maintains coffee knowledge alongside Partners, encouraging Partners to elevate their craft:  Celebrates Partners who show interest in increasing their coffee knowledge;  Encourages Partners to enjoy the exploration and learning opportunities in coffee culture; and o Developed over 20 Partners to conduct personal Coffee Tastings and to develop others as part of their own journeys. Providing store maintenance of machinery and technology, specifically calibrating all machines to perform at optimal level and coordinating with third party contractors and corporate to ensure repairs are conducted. Show less

Associate

• Apr 2015 - Jun 2016

• Tax Credit Project Manager. o Oversaw over 100 projects for clients from various industries; o Manipulated data sets and populations in order to conduct research and analysis; o Worked closely with different teams on customized projects for clients; o Oversaw and/or support team operations for various client projects; and o Utilized Microsoft Office Applications to perform regular job assignments. • Assisted and oversaw the drafting of over 200 reports and 100 presentations based on analyses and research. • Applied basic statistical methods and analysis on various types of data populations to utilize in each project where applicable. • Evaluated, gathered, and analyzed data from various types of documentation and software, including financial documentation and contracts. • Evaluated business expenses and costs associated with various processes for each client in numerous industries, such as: o Independent business objectives for each client’s projects; and o Developed consensus on business conclusions to project issues. • Provided consultation and recommendations to clients based on analyses and research of business operations. • Maximized clients’ credit and incentives through customized project approaches. Show less

Student Technical Specialist

• Feb 2014 - Dec 2014

Economics Supplemental Instructor. Statistics, Algebra, Economics, and Management tutor. Online Economics tutor. • Economics, statistics, algebra, and management tutor. o Explained complex concepts with diagrams, words, and mathematical formulas. o Facilitated student development on learning basic economic and quantitative theories and methodologies. • Supplemental instructor and collaborative learning facilitator. o 45 students aided per test review; o 500 students in assigned economics course for Supplemental Instruction; o Encouraged and facilitated student and group discussions of quantitative methods to solve complex problems; o Developed methods for students to learn and effectively collaborate with each other to develop skills and apply economic theories actively to various scenarios; and o Created lesson plans, presentations, and worksheets for students and peers to utilize. • Online tutor for two economics courses. o 50 students per class section aided; o Provided online support to 100 students and 2 PhD professors; and o Engaged in active discussions related to microeconomic and macroeconomic theories with mathematical methodologies to support these theories. • Pioneered and helped implement new spectrum of online program. o Assisted with the beta testing and implementation of new online classroom software in the Online Department; o Supported the first student testers and users of the program to ensure that they gained effective assistance in their questions and testing preparations; and o Provided active feedback on software usability and suggested potential tools to incorporate into the software to enhance user experience. Show less

Employee

• Jun 2010 - Feb 2014

Empowered employees to make good decisions. Oversaw and maintained various job stations depending on shift need and customer flow. Trained newer employees on stations to ensure consistent and quality food products. Developed leadership skills by leading and overseeing the pizza station during numerous shifts, including high customer flow periods, such as dinner and lunch rushes. -Pizza station consisted of overseeing 5-20 employees. Empowered employees to make good decisions. Oversaw and maintained various job stations depending on shift need and customer flow. Trained newer employees on stations to ensure consistent and quality food products. Developed leadership skills by leading and overseeing the pizza station during numerous shifts, including high customer flow periods, such as dinner and lunch rushes. -Pizza station consisted of overseeing 5-20 employees.

Shift Manager

• Jun 2008 - May 2010

Oversaw and maintained product inventory. Provided customer service to ensure customer satisfaction and retention. Ensured proper product quality delivered to customers. Maintained cash register system and maintained money flow between banks and store locations. Trained and developed new and older employees on all necessary job functions. Oversaw and maintained product inventory. Provided customer service to ensure customer satisfaction and retention. Ensured proper product quality delivered to customers. Maintained cash register system and maintained money flow between banks and store locations. Trained and developed new and older employees on all necessary job functions.