Teacher

Senior Customer Service Advisor

Teacher

• Dec 2013 - Present

I am currently a teacher for children between the ages of 3 and 5. I create and implement Lesson plans daily to meet State of Maryland criteria to prepare children for Kindergarten. I manage a classroom of 20+ children daily. I work with a co-teacher to maintain safety and state required health standards within the classroom and center. I am currently a teacher for children between the ages of 3 and 5. I create and implement Lesson plans daily to meet State of Maryland criteria to prepare children for Kindergarten. I manage a classroom of 20+ children daily. I work with a co-teacher to maintain safety and state required health standards within the classroom and center.

Operational Manager

• Mar 2003 - Dec 2013

Managed center's daily, monthly, and yearly operations which included; accounts receivable, petty cash, center refurbishment, payroll management, employee benefit packages, center fundraising, and supply budgets. Coached and developed new and current employees. Completed training for new employees. Created development plans for employees. Development plans included 14-day, 30-day, and yearly plans to focus on growth and development within classroom, position, and company. Handled daily tasks including answering the phone, filing, data entry, send and respond to daily emails, competitor research, creating flyers for center events, Parent/Child interaction, touring of facility, and employee scheduling. Maintained state regulations for safety and health regulations. Show less