Experience

Cars.com

• United States
• Internet Publishing
• 700 & Above Employee

• Manager, Campaign Management

  • Oct 2018 - Present

• Senior Campaign Manager

  • Jan 2016 - Sep 2018

  Senior team lead, mentor and trainer of new team members Campaign Management team liaison, leading ongoing cross departmental collaboration to improve areas of inefficiency; established campaign management involvement in weekly ad operations and ad product delivery meetings to improve issue escalation process and cross team communication; spearhead site issue escalations that affect multiple advertisers to reduce time to resolutionManagerial proxy when director is on leave; Automotive Roundtable host and attendeeSupervise team vacation and work-from-home scheduleProcure assets and launch and manage $12million+ annually of Ford client digital ad campaignsCustom sponsorships and viewabilty subject matter expertUtilize my strong interpersonal and leadership skills to exemplify world class service to our internal and external customers; use excellent organization skills and self-starting tendencies to lead the team to meet campaign timelines and objectives

• Account Manager, National Sales

  • Aug 2012 - Dec 2015

  Supported OEM and near endemic sales teams in launching and managing digital ad campaignsMeasured, reported and analyzed delivery via primary and third-party reporting systems; analyzed delivery metrics to ensure contractual commitments were fulfilled; augmented campaigns where necessary to optimize deliveryAssisted sales team to most efficiently and effectively bundle contracts Facilitated ad trafficking and ensured appropriate creative was implemented and operated properly on-siteBalanced sales and agency client relationships; communicated specs and product insight, provided reporting and proactive solutions, delivered screenshots Worked with finance to ensure all campaigns were billed correctly per individual contract billing terms



Classified Ventures

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Senior AR Analyst

  • Jul 2010 - Aug 2012

  Managed AR for all National Banner and NewCar accounts, including 200+ OEM and non-OEM accounts Support 35+ sales people and Account Managers by thoroughly communicating escalated issues to the appropriate Sales team to effectively and efficiently reach a resolutionProcess account updates, billing inquiries, payments, credits, campaign true-ups and credit rebills when necessaryResearch billing discrepancies from IO to reporting to determine the source of the inconsistencyBuild meaningful relationships with the Agency Client to benefit business and continued revenue growth averaging $5.5 million in monthly billable Provide training to new employees within the AR department, as well standing in as our AR teams’ managerial back up

• Accounts Receivable Analyst

  • Aug 2008 - Jun 2010

  Managed all AR responsibilities for 900+ dealer accounts, responsible for contacting and collecting payment for 60 and 90 day past due customers and preventing account cancellationsConsistently saved accounts and reduced billing cancellations by 97%+ each monthOther duties included: compiling monthly PCN competition results, preparing credit referral requests from third parties, working closely with the Co-Op team to provide monthly invoices for OEM reimbursementContinually exceeded weekly, monthly and quarterly AR goals



KM Funding, LLC

• Financial Services
• 1 - 100 Employee

• Mortgage Loan Processor

  • Aug 2006 - Aug 2008

  Processed loans for a team of senior loan officers Evaluated 30+ lenders to establish the appropriate mortgage program to optimize borrower specific scenarios Operated automatic underwriting systems, including Fannie Mae's Desktop Underwriter, Freddie Mac's Loan Prospector and several lender specific underwriting systems Continually updated internal shared reference material, forms and documents Worked with numerous outside sources such as credit reporting agencies, appraisers, title companies, attorneys, real estate agents, state regulatory bureaus, etc.



PNC

• United States
• Financial Services
• 700 & Above Employee

• Operations Processor

  • Apr 2005 - Jul 2006



Five Seasons Country Club

• Member Service Associate / Shift Manager

  • Mar 2004 - Apr 2005