Jessica Almeida

Client Support Specialist at 3to99 - Employee Benefits and Insurance Solutions for Small Business
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Contact Information
us****@****om
(386) 825-5501
Location
Knoxville, Tennessee, United States, US

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Bio

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5.0

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Catherine West

Jessica is an extraordinary young woman. As her Supervisor, I have seen many examples of her talent and have long been impressed by her diligence and work ethic. With both her strong organizational and people skills, Jessica has demonstrated leadership abilities that her co-workers both admire and respect.

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Experience

    • Client Support Specialist
      • Sep 2019 - Present

    • United States
    • Real Estate
    • 700 & Above Employee
    • Leasing Coordinator/Marketing and Outreach
      • Jan 2019 - Jul 2019

      Assist the Leasing Manager of Atlantic Marine Corps Communities to help boost occupancy. This is done through community outreach programs, residential events with Coordination of Winn and Military housing. Assist the Leasing Manager of Atlantic Marine Corps Communities to help boost occupancy. This is done through community outreach programs, residential events with Coordination of Winn and Military housing.

  • Anchorage 1770/ Ribaut Social Club
    • Beaufort, South Carolina
    • Guest Services and Food Server
      • Oct 2017 - Jul 2019

      Helped created group contacts for historic boutique inn of 15 rooms. Assist in answering phones, making reservations, checking guests in and out. Assist in serving drinks as well as food for Ribaut Social club. Assist in any food prep as well as setting up for Inn events. Helped created group contacts for historic boutique inn of 15 rooms. Assist in answering phones, making reservations, checking guests in and out. Assist in serving drinks as well as food for Ribaut Social club. Assist in any food prep as well as setting up for Inn events.

  • Breakwater Restaurant
    • Beaufort, South Carolina
    • Hostess and Server
      • Dec 2016 - Jul 2019

      Use serve safe methods while finishing and delivering food to customers. Assist Servers and bartenders in any task needed. Responsible to ensure dietary restrictions or regulations are executed to guest’s needs Use serve safe methods while finishing and delivering food to customers. Assist Servers and bartenders in any task needed. Responsible to ensure dietary restrictions or regulations are executed to guest’s needs

    • United States
    • Real Estate
    • 700 & Above Employee
    • Resident Services Coordinator
      • Aug 2016 - Aug 2017

      Assist and coordinate requests from residents and property management. Enforces resident guide and community standards by regularly inspecting the community. Maintains a fundamental working knowledge of all lease documentation, resident guide, policies and procedures. Assist and coordinate requests from residents and property management. Enforces resident guide and community standards by regularly inspecting the community. Maintains a fundamental working knowledge of all lease documentation, resident guide, policies and procedures.

    • Hospitality
    • 300 - 400 Employee
    • Assistant General Manager
      • May 2015 - Apr 2016

      In charge of scheduling for roughly 20 employees. Handling accounts payable and receivable. Inspecting rooms and keeping proper inventory par levels. Training/coaching all safety and brand standards for incoming employees In charge of scheduling for roughly 20 employees. Handling accounts payable and receivable. Inspecting rooms and keeping proper inventory par levels. Training/coaching all safety and brand standards for incoming employees

    • United States
    • Hospitality
    • 700 & Above Employee
    • Guest Service Representative
      • Aug 2014 - May 2015

      Handle guest accounts and folio processing Utilize L.E.A.R.N. model to provide exceptional guest service Meeting exceptional guest satisfaction standards to strive for top 20% in our brand Handle guest accounts and folio processing Utilize L.E.A.R.N. model to provide exceptional guest service Meeting exceptional guest satisfaction standards to strive for top 20% in our brand

    • Hospitality
    • 700 & Above Employee
    • Guest Service Agent
      • Nov 2013 - Apr 2014

      Utilized customer service skills to help reach #5 property in Houston on TripAdvisor.com Built loyal clientele through friendly interactions and consistent appreciation Utilized Food safety and TABC certification to fill in Hostess position when needed Utilized customer service skills to help reach #5 property in Houston on TripAdvisor.com Built loyal clientele through friendly interactions and consistent appreciation Utilized Food safety and TABC certification to fill in Hostess position when needed

    • Hospitality
    • 300 - 400 Employee
    • Front Office Supervisor
      • May 2010 - Jun 2012

      Created and posted weekly Schedules for 10 employees Attended monthly budgeting and star reports meeting with management and sales In charge of weekly G.S.S. reports for the number one property in the Brand for 2011 Created and posted weekly Schedules for 10 employees Attended monthly budgeting and star reports meeting with management and sales In charge of weekly G.S.S. reports for the number one property in the Brand for 2011

Education

  • University of Houston
    Hospitality Administration/Management
    2013 - 2015
  • Northeast Lakeview College
    Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
    2009 - 2012

Community

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