Jessica Festa
Partner Success Team Lead at Satchel Pulse- Claim this Profile
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Topline Score
Bio
Kaldia Racine
Jessica is one of the hardest working people that I know. I had the pleasure of serving alongside her on the Customer Experience Leadership Team and was able to witness her magic and growth over the past year. She cares deeply about the company mission and helping customers see success. You can see that passion in everything she does. Not only that, but she also is innovative and created entire processes for the Partner Success Team and the Customer Experience Team as a whole. She is a valuable asset! Any company would be extremely lucky to have her.
Alison D. Newkirk, CSM
Jessica is an outstanding manager who instinctually operates. She is an advocate for her team and is a prime example of what leadership should be. She leads by example and
Kaldia Racine
Jessica is one of the hardest working people that I know. I had the pleasure of serving alongside her on the Customer Experience Leadership Team and was able to witness her magic and growth over the past year. She cares deeply about the company mission and helping customers see success. You can see that passion in everything she does. Not only that, but she also is innovative and created entire processes for the Partner Success Team and the Customer Experience Team as a whole. She is a valuable asset! Any company would be extremely lucky to have her.
Alison D. Newkirk, CSM
Jessica is an outstanding manager who instinctually operates. She is an advocate for her team and is a prime example of what leadership should be. She leads by example and
Kaldia Racine
Jessica is one of the hardest working people that I know. I had the pleasure of serving alongside her on the Customer Experience Leadership Team and was able to witness her magic and growth over the past year. She cares deeply about the company mission and helping customers see success. You can see that passion in everything she does. Not only that, but she also is innovative and created entire processes for the Partner Success Team and the Customer Experience Team as a whole. She is a valuable asset! Any company would be extremely lucky to have her.
Alison D. Newkirk, CSM
Jessica is an outstanding manager who instinctually operates. She is an advocate for her team and is a prime example of what leadership should be. She leads by example and
Kaldia Racine
Jessica is one of the hardest working people that I know. I had the pleasure of serving alongside her on the Customer Experience Leadership Team and was able to witness her magic and growth over the past year. She cares deeply about the company mission and helping customers see success. You can see that passion in everything she does. Not only that, but she also is innovative and created entire processes for the Partner Success Team and the Customer Experience Team as a whole. She is a valuable asset! Any company would be extremely lucky to have her.
Alison D. Newkirk, CSM
Jessica is an outstanding manager who instinctually operates. She is an advocate for her team and is a prime example of what leadership should be. She leads by example and
Credentials
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Project Management Foundations
LinkedInJul, 2023- Sep, 2024 -
Customer Experience Strategy: Build a Customer-Centric Culture
LinkedInJun, 2023- Sep, 2024 -
Onboarding and Adoption Best Practices for Customer Success Management
LinkedInJun, 2023- Sep, 2024 -
Business Fundamentals for Customer Success Managers
LinkedInMay, 2023- Sep, 2024 -
Customer Success Management Fundamentals
LinkedInMay, 2023- Sep, 2024 -
Leading and Motivating People with Different Personalities
LinkedInMay, 2023- Sep, 2024 -
Project Management Skills for Leaders
LinkedInApr, 2023- Sep, 2024 -
Making Money with Branded Content for Creators
LinkedInMar, 2023- Sep, 2024 -
Marketing: Copywriting for Social Media
LinkedInMar, 2023- Sep, 2024 -
Slack Basics
SlackFeb, 2023- Sep, 2024 -
Content Marketing
HubSpot AcademyFeb, 2023- Sep, 2024 -
Email Marketing
HubSpot AcademyFeb, 2023- Sep, 2024 -
Make Slack Your Digital HQ
SlackFeb, 2023- Sep, 2024 -
Digital Marketing
HubSpot AcademyFeb, 2023- Sep, 2024
Experience
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Satchel Pulse
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United States
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Education Administration Programs
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1 - 100 Employee
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Partner Success Team Lead
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Feb 2023 - Present
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Partner Success Manager
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Feb 2022 - Feb 2023
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Frederick Block, Brick & Stone
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United States
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Wholesale Building Materials
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1 - 100 Employee
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Marketing Manager
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Sep 2017 - Jan 2020
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National Sporting Library & Museum
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Marketing & Events Assistant
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Dec 2016 - Sep 2017
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Here-4-You Consulting
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United States
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Executive Assistant
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Sep 2010 - Dec 2016
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Education
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2005 - 2009
Shenandoah University
Bachelor of Arts - BA, Mass Communication/Media Studies
Community
