Jessica A.

Front Desk Receptionist at Boca West Country Club, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Boca Raton, Florida, United States, US

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Credentials

  • Microsoft Office Specialist Master Certification (MOS)
    Microsoft
    May, 2017
    - Nov, 2024

Experience

  • Boca West Country Club, Inc.
    • United States
    • Hospitality
    • 100 - 200 Employee
    • Front Desk Receptionist
      • Jan 2023 - Present

      - Welcomed around 60-90 clients per day, organized scheduling of appointments, coordinated check-in and check-outs, collected and filed medical information, and directed them to the lounging areas. - Managed many phone lines with over 40 calls a day with clients or employees, while providing excellent customer service with a friendly attitude. - Maintained a clean, organized, and professional workspace at the front desk and lounge areas while working in a fast-paced environment that gains increased patient flow by 38% monthly. - Maintain product and treatment knowledge and have the ability to make recommendations -Maintain proper inventory throughout the day Show less

  • Curls Rock Hair Studio
    • United States
    • Front Desk Receptionist/ Assistant Manager
      • Jan 2022 - Jan 2023

      • Welcomed guests and coordinated check-ins • Provided excellent customer service with a good attitude and communication skills • Scheduled phone-in, online, and walk-in appointments accordingly and worked with stylists to ensure schedules were pleasing • Managed phone calls • Maintained an organized and clean workspace and waiting area - Filmed and edited videos for social media platforms • Stocked facial and hair towels and did laundry when necessary • Assistant for the hair stylists • Ordered products, unpacked inventory while keeping counting, and stocked supplies Show less

  • H&M
    • Sweden
    • Retail
    • 700 & Above Employee
    • Sales Advisor
      • Aug 2019 - Dec 2021

      • Working together with staff as one team • Communicated with customers to increase sales, provide them with high-quality service and ensure customer satisfaction • Completed sales through POS system transactions to ensure seamless and accurate cash flow • Maintained a clean and organized inventory • Knowledge of sales, promotions, and merchandise • Working together with staff as one team • Communicated with customers to increase sales, provide them with high-quality service and ensure customer satisfaction • Completed sales through POS system transactions to ensure seamless and accurate cash flow • Maintained a clean and organized inventory • Knowledge of sales, promotions, and merchandise

  • Abercrombie & Fitch Co.
    • United States
    • Retail
    • 700 & Above Employee
    • Brand Representative
      • Jul 2018 - Nov 2020

      • Communicated with customers to increase sales • Completed sales through register and order/ pickup in stores • Knowledge of sales, promotions, and merchandise • Great understanding of updating the merchandise in the store monthly • Dealt effectively with customers concerns • Communicated with customers to increase sales • Completed sales through register and order/ pickup in stores • Knowledge of sales, promotions, and merchandise • Great understanding of updating the merchandise in the store monthly • Dealt effectively with customers concerns

Education

  • Florida Atlantic University
    Bachelor's degree, Business, Management, Marketing, and Related Support Services
    2021 - 2023
  • Palm Beach State College
    Associate's degree, Business, Management, Marketing, and Related Support Services
    2018 - 2020

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