Jessica Rosati Czachor

Customer Service Senior Analyst at Accredo - An Express Scripts Company
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Contact Information
us****@****om
(386) 825-5501
Location
Moosic, Pennsylvania, United States, US

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Experience

  • Accredo - An Express Scripts Company
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Customer Service Senior Analyst
      • Sep 2021 - Present

  • Cigna
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Technical Analyst
      • May 2019 - Sep 2021

      Record & Analyze data Trend data Execute plan to improve data outcomes Train new agents on processes & procedures Create procedures & processesClear communication with team & leadership

    • Customer Service Sr Associate
      • Oct 2018 - May 2019

      Work on a dedicated test & learn team within the Pharmacy division of Cigna OneRx. Providing customers with information to maximize their benefits & opportunities under their plans.

    • Customer Service Advocate
      • Jul 2017 - Oct 2018

      Provide exceptional customer service to our members along with being a Subject Matter Expert and teaching new hires programs, policies & procedures.

  • Victoria's Secret
    • United States
    • Retail
    • 700 & Above Employee
    • Hiring-Training Manager
      • Oct 2015 - Aug 2017

  • Rosatis Garage
    • Auto Body Technician - Automotive Refinisher
      • Mar 2014 - Aug 2017

  • White House Black Market
    • Retail
    • 700 & Above Employee
    • Sales lead
      • Feb 2012 - Mar 2014

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