Jessica Wagstaffe

Product Manager at Patchwork Health
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

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LinkedIn User

Jessica is a highly skilled Product Owner who was an integral member of my team at SG Digital. Using best practise methods to capture clear product requirements, always empathising with the end user. The quality of her writing is exceptional. Would highly recommend Jessica for a Product Manager/Product Owner type role.

Gavin Spurling

Jess is a fantastic Product Manager. She's deeply empathetic to her customers and strives to ensure her teams build the right things to generate the greatest possible product value. She can translate complex business requirement into product features with ease and manages stakeholders in a proactive and productive way; leading to excellent professional relationships with both customers and colleagues alike. Above all, she's an inclusive, open and brilliantly fun person to be around, and I wouldn't hesitate to recommend her to others.

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Experience

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Product Manager
      • Aug 2022 - Present

    • Junior Product Manager
      • Jan 2022 - Aug 2022

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Product Owner
      • Aug 2021 - Dec 2021

    • United States
    • Gambling Facilities and Casinos
    • 300 - 400 Employee
    • Casino Product Owner
      • Aug 2019 - May 2021

      - Product Owner on the Casino team at SG Digital, working on our core product, Open Gaming System (OGS). - Defines, prioritises and manages complex technical requirements for differing gaming platform features. This requires me to understand our customers' problems and work alongside regulatory bodies, operator networks and gaming content partners to achieve results. - Working with development teams to refine stories, and prioritise the backlog, alongside running various scrum and agile ceremonies such as daily stand-ups, sprint planning sessions and retrospectives.

    • Marketing Services
    • 1 - 100 Employee
    • Account Manager
      • Jan 2017 - Jul 2019

      • Full-service Account Manager with a strong focus on digital applications. Responsible for developing and implementing digital and offline marketing plans, alongside daily client liaison.• Provided marketing solutions for clients that span a wide variety of B2B/B2C sectors such as leisure & destination, government/military, SaaS, events, housing developers, interiors and charities. • Interpreted client briefs and makes recommendations for practical solutions in line with budgets and timescales. Daily management of workflows (Kanban), budgets, deliverables, and provided clear and consistent communication with clients and internal teams.• Managed end-to-end website development process, keeping a user-centric perspective throughout. Continuous communication with internal teams and stakeholders at all levels throughout the development process.• Ownership of post-launch activity, including regular reporting on site activity, using quantifiable data (Google Analytics, HubSpot, HotJar), A/B testing, as well as client/user feedback in order to maintain site efficacy and analyse performance against KPI’s. Where relevant I made recommendations for new product features or scoped opportunities for future campaigns and other marketing efforts.• Sound knowledge of inbound methodologies such as SEO, PPC, influencer marketing, email marketing, content creation and marketing automation processes, with particular experience of both organic and paid social media strategies. Where required, implementation of offline marketing, including traditional print and advertising formats, event management and PR opportunities.

    • Account Executive
      • Jan 2015 - Jan 2017

Education

  • Leeds College of Art
    Bachelor of Arts (B.A.), Creative Advertising
    2011 - 2014

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